Dynamics and Change in Organizations

1. Front Matter

   Pages i-xii

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2. Introduction

   1. Introduction

      • Henk W. M. Gazendam, René J. Jorna, Ruben S. Cijsouw

      Pages 1-12

3. Evolutionary and systems theoretical approaches

   1. Front Matter

      Pages 13-13

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   2. Bounded Semiotics: From Utopian to Evolutionary Models of Communication

      • Paul Bouissac

      Pages 15-36

   3. A theory of communication for user interface design

      • Victor V. Kryssanov, Masayuki Okabe, Koh Kakusho, Michihiko Minoh

      Pages 37-59

4. Behaviour-oriented approaches

   1. Front Matter

      Pages 61-61

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   2. Website interfaces as representamina of organizational behaviour

      • M. Cecilia C. Baranauskas, Kecheng Liu, Samuel Chong

      Pages 63-87

   3. Improving Business Modelling with Organizational Semiotics

      • Zhiwu Xie, Kecheng Liu, David Emmitt

      Pages 89-102

   4. Linking Intention and Processes in Organizations

      • Andy Salter

      Pages 103-116

   5. Deriving use case from business process models developed using Norm Analysis

      • Boris Shishkov, Zhiwu Xie, Kecheng Liu, Jan L. G. Dietz

      Pages 117-131

   6. Towards an integral understanding of organizations and information systems: Convergence of three theories

      • Göran Goldkuhl, Annie Röstlinger

      Pages 133-161

5. Knowledge-oriented approaches

   1. Front Matter

      Pages 163-163

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   2. Multiple Meanings of Norms

      • Ewa Braf

      Pages 165-181

   3. Models as coherent sign structures

      • Henk W. M. Gazendam

      Pages 183-213

   4. Measuring and mapping knowledge types

      • Ruben Cijsouw, René Jorna

      Pages 215-243

   5. Supporting the semiotic quality of data of a scientific community

      • Daniel Galarreta

      Pages 245-262

   6. Viewpoints for knowledge management in system design

      • Pierre-Jean Charrel

      Pages 263-277

6. Back Matter

   Pages 279-285

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Organizational Semiotics occupies an important niche in the research community of human communication and information systems. It opens up new ways of understanding the functioning of information and information resources in organised behaviour. In recent years, a numberof workshops and conferences have provided researchers and practitioners opportunities to discuss their theories, methods and practices and to assess the benefits and potential of this approach. Literature in this field is much in demand but still difficult to find, so we are pleased to offer a third volume in the miniseries of Studies in Organizational Semiotics. This book is based on the papers and discussions of the fifth workshop on Organizational Semiotics held in Delft, June 13-15, 2002, hosted by Groningen University and Delft Technical University in the Netherlands. The topic of this workshop was the dynamics and change in organizations. The chapters in this book reflect recent developments in theory and applications and demonstrate the significance of Organizational Semiotics to information systems, human communication and coordination, organizational analysis and modelling. In particular, it provides a framework that accommodates both the technical and social aspects of information systems. The mini-series presents the frontier of the research in this area and shows how the theory and techniques enhance the quality of work on information systems.

• Change
• business
• knowledge management
• management
• organization
• organizations
• social systems

• Faculty of Management and Organization, University of Groningen, Groningen, The Netherlands

  Henk W. M. Gazendam, René J. Jorna, Ruben S. Cijsouw

• Faculty of Business, Public Administration and Technology, Twente University, Enschede, The Netherlands

  Henk W. M. Gazendam

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