Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis
Presents a theoretic framework for analyzing the workplace incivility crisis
Draws upon a decade of research activity on workplace bullying and incivility
Presents perspectives on individual cognitive elements as well as collective group rationales
Considers concrete methods for addressing perpetuating workplace incivility and points towards action agendas for evaluating the impact of such methods ?
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Part of the SpringerBriefs in Psychology book series (BRIEFSPSYCHOL, volume 8)