From Total Quality Control to Lean Six Sigma

Evolution of the Most Important Management Systems for the Excellence

  • Andrea Chiarini

Part of the SpringerBriefs in Business book series (BRIEFSBUSINESS)

Table of contents

  1. Front Matter
    Pages i-vi
  2. Andrea Chiarini
    Pages 1-2
  3. Andrea Chiarini
    Pages 3-8
  4. Andrea Chiarini
    Pages 11-13
  5. Andrea Chiarini
    Pages 15-16
  6. Andrea Chiarini
    Pages 17-21
  7. Andrea Chiarini
    Pages 23-24
  8. Andrea Chiarini
    Pages 25-27
  9. Andrea Chiarini
    Pages 29-36
  10. Andrea Chiarini
    Pages 37-46
  11. Andrea Chiarini
    Pages 57-57
  12. Andrea Chiarini
    Pages 59-59

About this book

Introduction

The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the contribution of this work lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Deming’s Plan-Do-Check-Act (PDCA) has been used to classify the findings from the literature review.

Keywords

BPR Deming Lean Six Sigma TQC TQM

Authors and affiliations

  • Andrea Chiarini
    • 1
  1. 1.Chiarini & Associati srlBolognaItaly

Bibliographic information

  • DOI https://doi.org/10.1007/978-88-470-2658-2
  • Copyright Information The Author(s) 2012
  • Publisher Name Springer, Milano
  • eBook Packages Business and Economics
  • Print ISBN 978-88-470-2657-5
  • Online ISBN 978-88-470-2658-2
  • Series Print ISSN 2191-5482
  • Series Online ISSN 2191-5490
  • About this book
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