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Success Factors in Logistics Outsourcing

  • Authors
  • Alexander de Grahl

Table of contents

  1. Front Matter
    Pages I-XV
  2. Alexander de Grahl
    Pages 1-6
  3. Alexander de Grahl
    Pages 105-109

About this book

Introduction

Business relationships between customer firms and their logistics service providers represent an increasingly important element of today’s supply chains and thus, the success of such logistics outsourcing relationships has crucial relevance for the competitiveness of a supply chain. With his three papers on success factors in logistics outsourcing, Alexander de Grahl provides relevant insights regarding this important research question. In detail, adopting different perspectives in the three papers, the work shows how logistics service providers, customer firms and the two parties together can contribute to successful logistics outsourcing relationships.

Keywords

Customer Loyalty Customer Partnering Behavior Logistics Service Providers Supply Chain Management inter-organizational relationships

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-8349-7084-8
  • Copyright Information Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 2012
  • Publisher Name Gabler Verlag
  • eBook Packages Business and Economics
  • Print ISBN 978-3-8349-3355-3
  • Online ISBN 978-3-8349-7084-8
  • Buy this book on publisher's site
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