Logistics Outsourcing Relationships

Measurement, Antecedents, and Effects of Logistics Outsourcing Performance

  • Jan M. Deepen

Part of the Contributions to Management Science book series (MANAGEMENT SC.)

Table of contents

  1. Front Matter
    Pages I-XIV
  2. Pages 1-7
  3. Pages 9-54
  4. Pages 55-82
  5. Pages 237-272
  6. Pages 273-282
  7. Back Matter
    Pages 283-350

About this book


In recent years, logistics outsourcing has gained increasing importance and today is used by a large number of firms across virtually all industries worldwide. Logistics service providers have developed a wide array of services that are utilized to improve logistics processes - and mainly to cut costs.This book uses state-of-the-art scientific methods to reveal that most firms currently do not realize the full potential of logistics outsourcing. It shows the complexity of outsourcing performance and that its true drivers lie in the relationship between service providers and their customers. Through the results of a large-scale empirical survey, the book also emphasizes the importance of a firm's approach towards outsourcing: solely striving for cost reductions may be a dead end, while the often overlooked increased logistics service levels are equally important for boosting logistics performance. In the light of current outsourcing practices, this indicates substantial room for improvement for most firms.


Empirical Studies Logistics Logistics Outsourcing Logistics Performance Third Party Logistics performance

Authors and affiliations

  • Jan M. Deepen
    • 1
  1. 1.DüsseldorfGermany

Bibliographic information

  • DOI
  • Copyright Information Physica-Verlag Heidelberg 2007
  • Publisher Name Physica-Verlag HD
  • eBook Packages Business and Economics
  • Print ISBN 978-3-7908-1916-8
  • Online ISBN 978-3-7908-1938-0
  • Series Print ISSN 1431-1941
  • Buy this book on publisher's site
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