Name: TQM der Softwareentwicklung
ISBN: 978-3-663-13902-7

Authors:

Werner Mellis

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Georg Herzwurm

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Dirk Stelzer

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Part of the book series: Edition Wirtschaftsinformatik (XEWI)

Sections

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Front Matter

Pages I-XIV

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Einleitung
- Werner Mellis, Georg Herzwurm, Dirk Stelzer
Pages 1-5
Sechs Gründe für die Einführung des Qualitätsmanagements
- Werner Mellis, Georg Herzwurm, Dirk Stelzer
Pages 6-19
Total Quality Management
- Werner Mellis, Georg Herzwurm, Dirk Stelzer
Pages 20-61
Prozeßmanagement
- Werner Mellis, Georg Herzwurm, Dirk Stelzer
Pages 62-153
Kundenorientierung durch Software Customer Value Management (SCVM)
- Werner Mellis, Georg Herzwurm, Dirk Stelzer
Pages 154-208
Change Management — Auf dem Weg zu einer Qualitätskultur
- Werner Mellis, Georg Herzwurm, Dirk Stelzer
Pages 209-265
Ausblick
- Werner Mellis, Georg Herzwurm, Dirk Stelzer
Pages 266-274
Back Matter

Pages 275-300

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Book Title: TQM der Softwareentwicklung
Book Subtitle: mit Prozessverbesserung, Kundenorientierung und Change-Management zu erfolgreicher Software
Authors: Werner Mellis, Georg Herzwurm, Dirk Stelzer
Series Title: Edition Wirtschaftsinformatik
DOI: https://doi.org/10.1007/978-3-663-13902-7
Publisher: Vieweg+Teubner Verlag Wiesbaden
eBook Packages: Springer Book Archive
Copyright Information: Springer Fachmedien Wiesbaden 1996
eBook ISBN: 978-3-663-13902-7Published: 31 August 2013
Edition Number: 1
Number of Pages: XIV, 300
Topics: IT in Business, Software Engineering/Programming and Operating Systems, Software Engineering, Business and Management, general