Process Innovation: Enabling Change by Technology

Basic Principles and Methodology: A Management Manual and Textbook with Exercises and Review Questions

  • Daniel R. A. Schallmo
  • Leo Brecht
  • Bujar Ramosaj

Table of contents

  1. Front Matter
    Pages I-XIX
  2. Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 1-11
  3. Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 13-34
  4. Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 35-62
  5. Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 63-82
  6. Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 83-100
  7. Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 101-125
  8. Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 127-149
  9. Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 151-159
  10. Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 161-167
  11. Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 169-178
  12. Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 179-193
  13. Daniel R. A. Schallmo, Leo Brecht, Bujar Ramosaj
    Pages 195-198
  14. Back Matter
    Pages 199-208

About this book

Introduction

This management manual and textbook introduces the theoretical basics of process management and provides a procedural model for process innovation. The procedural model makes it possible to develop customer-oriented processes in a structured manner and to design them in order to meet changing requirements. This textbook has been recommended and developed for university courses in Germany, Austria and Switzerland.

This book enables readers to understand and apply the seven phase procedural model for process innovation in order to design and implement innovative processes.

Exercises and review questions test understanding of the theoretically acquired knowledge.

Content
- Theoretical Basics
- Existing Approaches
- Procedural Model for Process Innovation
- Techniques for Analyzing the Business Model
- Techniques for Planning the Process Architecture
- Techniques for Developing the Process Vision
- Techniques for Developing the Process Deliverables
- Techniques for Planning the Process Flow
- Techniques for Creating the Process Management
- Techniques for Implementing Process Innovation

The authors
Prof. Dr. Daniel R.A. Schallmo is an economist, management consultant, lecturer, and author. He is a professor at the Ulm University of Applied Science and is director of the Private Institute for Business Model Innovation. 

Prof. Dr. Leo Brecht is the Chairman of the Institute of Technology and Process Management at the University of Ulm and Titular Professor at the University of St. Gallen, Switzerland. 

Bujar Ramosaj (M. Sc.) is a research assistant at the Institute of Technology and Process Management at the University of Ulm.

Keywords

business model process innovation process management process process orientation types of processes analysis of business models process vision process architecture

Authors and affiliations

  • Daniel R. A. Schallmo
    • 1
  • Leo Brecht
    • 2
  • Bujar Ramosaj
    • 3
  1. 1.Hochschule UlmUlmGermany
  2. 2.Institut für Technologie- und ProzessmanagementUniversität UlmUlmGermany
  3. 3.Universität UlmUlmGermany

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-662-56555-1
  • Copyright Information Springer-Verlag GmbH Germany, part of Springer Nature 2018
  • Publisher Name Springer Gabler, Berlin, Heidelberg
  • eBook Packages Business and Management
  • Print ISBN 978-3-662-56554-4
  • Online ISBN 978-3-662-56555-1
  • About this book
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