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Revolutionizing Collaboration through e-Work, e-Business, and e-Service

  • Shimon Y. Nof
  • Jose Ceroni
  • Wootae Jeong
  • Mohsen Moghaddam

Part of the Automation, Collaboration, & E-Services book series (ACES, volume 2)

Table of contents

  1. Front Matter
    Pages 1-13
  2. Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 1-32
  3. Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 33-75
  4. Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 77-114
  5. Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 115-165
  6. Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 167-201
  7. Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 203-235
  8. Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 237-271
  9. Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 273-313
  10. Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 315-356
  11. Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 357-390
  12. Shimon Y. Nof, Jose Ceroni, Wootae Jeong, Mohsen Moghaddam
    Pages 391-420
  13. Back Matter
    Pages 421-430

About this book

Introduction

Collaboration in highly distributed organizations of people, robots, and autonomous systems is and must be revolutionized by engineering augmentation. The aim is to augment humans’ abilities at work and, through this augmentation, improve organizations’ abilities to accomplish their missions. This book establishes the theoretical foundations and design principles of collaborative e-Work, e-Business and e-Service, their models and applications, design and implementation techniques. The fundamental premise is that without effective e-Work and e-Services, the potential of emerging activities, such as e-Commerce, virtual manufacturing, tele-robotic medicine, automated construction, smart energy grid, cyber-supported agriculture, and intelligent transportation cannot be fully materialized. Typically, workers and managers of such value networks are frustrated with complex information systems, originally designed and built to simplify and improve performance. Even if the human-computer interface for such systems is well designed, the information and task overloads can be overwhelming. Effective delivery of expected outcomes may not occur. Challenges and emerging solutions in the context of the recently developed CCT, Collaborative Control Theory, are described, with emphasis on issues of computer-supported and communication-enabled integration, coordination and augmented collaboration. Research results and analyses of engineering design methods and complex systems management techniques are explained and illustrated.

Keywords

Collaborative Control Theory Collaborative e-Work Computer Supported Cooperative Work Logistics Product Development Production Service Industry Virtual Manufacturing e-Service

Authors and affiliations

  • Shimon Y. Nof
    • 1
  • Jose Ceroni
    • 2
  • Wootae Jeong
    • 3
  • Mohsen Moghaddam
    • 4
  1. 1.PRISM Center & School of IEPurdue UniversityWest Lafayette IndianaUSA
  2. 2.School of Industrial EngineeringCatholic University of ValparaísoValparaísoChile
  3. 3.Korea Railroad Research InstituteUiwang 437-757Korea, Republic of (South Korea)
  4. 4.PRISM Center & School of IEPurdue UniversityWest Lafayette IndianaUSA

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-662-45777-1
  • Copyright Information Springer-Verlag Berlin Heidelberg 2015
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Engineering
  • Print ISBN 978-3-662-45776-4
  • Online ISBN 978-3-662-45777-1
  • Series Print ISSN 2193-472X
  • Series Online ISSN 2193-4738
  • Buy this book on publisher's site
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