User-Centred Engineering

Creating Products for Humans

  • Michael Richter
  • Markus Flückiger

Table of contents

  1. Front Matter
    Pages i-viii
  2. Michael Richter, Markus Flückiger
    Pages 1-9
  3. Michael Richter, Markus Flückiger
    Pages 11-24
  4. Michael Richter, Markus Flückiger
    Pages 25-74
  5. Michael Richter, Markus Flückiger
    Pages 75-88
  6. Michael Richter, Markus Flückiger
    Pages 89-97
  7. Michael Richter, Markus Flückiger
    Pages 99-112
  8. Michael Richter, Markus Flückiger
    Pages 113-116
  9. Michael Richter, Markus Flückiger
    Pages 117-125
  10. Back Matter
    Pages 127-136

About this book


A new product can be easy or difficult to use, it can be efficient or cumbersome, engaging or dispiriting, it can support the way we work and think – or not. What options are available for systematically addressing such parameters and provide users with an appropriate functionality, usability and experience? In the last decades, several fields have evolved that encompass a user-centred approach to create better products for the people who use them. This book provides a comprehensible introduction to the subject. It is aimed first and foremost at people involved in software and product development – product managers, project managers, consultants and analysts, who face the major challenge of developing highly useful and usable products. Topics include:

  • The most important user-centred techniques and their alignment in the development process
  • Planning examples of user-centred activities for projects
  • User-oriented approaches for organisations
  • Real-life case studies
  • Checklists, tips and a lot of background information provide help for practitioners


Software Engineering Usability User Centered Design User Experience User Requirements

Authors and affiliations

  • Michael Richter
    • 1
  • Markus Flückiger
    • 2
  1. 1.Zühlke Engineering AGSchlierenSwitzerland
  2. 2.Zühlke Engineering AGSchlierenSwitzerland

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag Berlin Heidelberg 2014
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Computer Science
  • Print ISBN 978-3-662-43988-3
  • Online ISBN 978-3-662-43989-0
  • Buy this book on publisher's site
Industry Sectors
Finance, Business & Banking
IT & Software
Consumer Packaged Goods