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Innovative Advisory Services in the Virtual World

An Empowerment Perspective

  • Book
  • © 2014

Overview

Authors:
  1. Manning Li

    1. Information Science and Engineering, Northeastern University, Shenyang, People's Republic of China

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    You can also search for this author in PubMed   Google Scholar

  2. Jihong Liu

    1. College of Information Science and Engineering, Northeastern University, Shenyang, People's Republic of China

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    You can also search for this author in PubMed   Google Scholar

  • This book can inspire brilliant and creative business ideas, especially for people who are eager to attract more visitors to their online portals
  • This book expands the horizons of future shopping environments for customers who are bored with traditional e-commerce websites. These customers are looking for a sense of the human touch, more personal assistance or fun from online shopping
  • For educators and educational institutions, this book showcases how to prompt their institution in virtual platforms and how to make learning an enjoyable and fun experience for students
  • This book highlights many helpful guidelines and tips on the effective design and delivery of virtual advisory services in order to remain competitive in e-business
  • Includes supplementary material: sn.pub/extras

Part of the book series: SpringerBriefs in Business (BRIEFSBUSINESS)

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Table of contents (6 chapters)

  1. Front Matter

    Pages i-x
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  2. Introduction

    • Manning Li, Jihong Liu
    Pages 1-3

  3. Virtual Advisors in the Virtual World

    • Manning Li, Jihong Liu
    Pages 5-9

  4. Virtual Advisors in Various Application Domains

    • Manning Li, Jihong Liu
    Pages 11-43

  5. Preliminary Data Collections on User Opinions About Virtual Advisors

    • Manning Li, Jihong Liu
    Pages 45-49

  6. Discussion and Implications

    • Manning Li, Jihong Liu
    Pages 51-63

  7. Conclusions

    • Manning Li, Jihong Liu
    Pages 65-66

  8. Back Matter

    Pages 67-67
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Keywords

About this book

How to effectively design and deliver virtual advisory services can be a mystery to many public and private organisations. This study examines the interesting phenomenon of providing virtual advisors to assist users in accomplishing their tasks in the digital world. Based on a thorough analysis of abundant typical applications in various business and government sectors, this book discusses the current status and future trends of virtual advisory services in digital environments. This book also reveals exactly what users expect from such services, and what they hate! It provides thought-provoking guidelines for best practice in the design and provision of virtual advisors on e-portals.

Authors and Affiliations

  • Information Science and Engineering, Northeastern University, Shenyang, People's Republic of China

    Manning Li

  • College of Information Science and Engineering, Northeastern University, Shenyang, People's Republic of China

    Jihong Liu

Bibliographic Information

  • Book Title: Innovative Advisory Services in the Virtual World

  • Book Subtitle: An Empowerment Perspective

  • Authors: Manning Li, Jihong Liu

  • Series Title: SpringerBriefs in Business

  • DOI: https://doi.org/10.1007/978-3-642-41112-0

  • Publisher: Springer Berlin, Heidelberg

  • eBook Packages: Business and Economics, Business and Management (R0)

  • Copyright Information: The Author(s) 2014

  • Softcover ISBN: 978-3-642-41111-3Published: 24 October 2013

  • eBook ISBN: 978-3-642-41112-0Published: 14 October 2013

  • Series ISSN: 2191-5482

  • Series E-ISSN: 2191-5490

  • Edition Number: 1

  • Number of Pages: X, 67

  • Number of Illustrations: 29 b/w illustrations

  • Topics: Services, Business Strategy/Leadership, Social Sciences, general

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