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Innovative Advisory Services in the Virtual World

An Empowerment Perspective

  • Manning Li
  • Jihong Liu

Part of the SpringerBriefs in Business book series (BRIEFSBUSINESS)

Table of contents

  1. Front Matter
    Pages i-x
  2. Manning Li, Jihong Liu
    Pages 1-3
  3. Manning Li, Jihong Liu
    Pages 5-9
  4. Manning Li, Jihong Liu
    Pages 11-43
  5. Manning Li, Jihong Liu
    Pages 51-63
  6. Manning Li, Jihong Liu
    Pages 65-66
  7. Back Matter
    Pages 67-67

About this book

Introduction

How to effectively design and deliver virtual advisory services can be a mystery to many public and private organisations. This study examines the interesting phenomenon of providing virtual advisors to assist users in accomplishing their tasks in the digital world. Based on a thorough analysis of abundant typical applications in various business and government sectors, this book discusses the current status and future trends of virtual advisory services in digital environments. This book also reveals exactly what users expect from such services, and what they hate! It provides thought-provoking guidelines for best practice in the design and provision of virtual advisors on e-portals.

Keywords

Advisory Services Empowerment Theory Future Trends Literature Review Virtual Advisors Virtual World

Authors and affiliations

  • Manning Li
    • 1
  • Jihong Liu
    • 2
  1. 1.Information Science and EngineeringNortheastern UniversityShenyangPeople's Republic of China
  2. 2.College of Information Science and EngineeringNortheastern UniversityShenyangPeople's Republic of China

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-642-41112-0
  • Copyright Information The Author(s) 2014
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Business and Economics
  • Print ISBN 978-3-642-41111-3
  • Online ISBN 978-3-642-41112-0
  • Series Print ISSN 2191-5482
  • Series Online ISSN 2191-5490
  • Buy this book on publisher's site
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