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The Road to a Modern IT Factory

Industrialization – Automation – Optimization

  • Book
  • © 2014

Overview

Editors:
  1. Ferri Abolhassan

    1. T-Systems International GmbH, Saarbrücken, Germany

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  • Presents critical success factors for a global acting IT service organization
  • Introduces methods and technologies for the optimization and increase of efficiency in a time of transformation
  • Focused for strategically acting professionals
  • Includes supplementary material: sn.pub/extras

Part of the book series: Management for Professionals (MANAGPROF)

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Table of contents (27 chapters)

  1. Structural Changes

    1. Towards Standardized Portfolios: End-to-End Challenges in Modern IT Production—From the Portfolio to the Production Process

      • Henryk Biesiada, Bernd Debus
      Pages 123-128

    2. Data Center 2.0: Energy-Efficient and Sustainable

      • Rainer Weidmann, Hans-Rüdiger Vogel
      Pages 129-136

    3. Sourcing Strategies

      • Birgit Wahl, Carsten Glohr
      Pages 137-144

    4. Creating Value with Make-or-Buy Decisions

      • Carsten Glohr, Henryk Biesiada
      Pages 145-151

    5. Optimizing Procurement Portfolios and Supplier Management

      • Peter Schnitzenbaumer, Thomas Wind
      Pages 153-158

    6. People Management during Transformation

      • Michael Rubas, Peter Schnitzenbaumer, Petra Trost-Gürtner
      Pages 159-162

  2. Innovation Ecosystems

    1. Front Matter

      Pages 163-163
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    2. Innovation as the Fuel of Commercial Success

      • Marcus Hacke, Stefan Diefenbach, Dirk Wellershaus
      Pages 165-171

    3. Customers as the Engines of Innovation

      • Holger Dörnemann
      Pages 173-179

    4. Innovation Partnerships

      • Thomas Ehrlich
      Pages 181-186

    5. Transferring Innovation from Science and Research

      • Björn Froese
      Pages 187-191

    6. In-House Innovation Management

      • Henryk Biesiada, Christine Ebner-Um
      Pages 193-199

  3. En Route to the IT Factory

    1. Front Matter

      Pages 201-201
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    2. Conclusions and a Look Ahead

      • Ferri Abolhassan
      Pages 203-206

  4. Back Matter

    Pages 207-210
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Keywords

About this book

IT is currently going through one of its most critical phases of transformation. IT vendors and IT service organizations are revolutionizing their production and service processes, adopting industrial practices. It is only through the consistent transformation into factory-like structures that quality, effectiveness and efficiency can be increased. By integrating professional concepts and methods taken from the context of industrial production, it is possible to meet functional and qualitative requirements from the departments and therefore from the end user. On top of that this new paradigm enables the implementation of optimal processes in the organization. An interdisciplinary team of authors addresses the current challenges for global IT services organizations and describes the process of IT industrialization. The transformation of the IT industry towards the model of an IT factory is the core theme of this book, which takes the latest findings from applied research, consulting and IT business practices and combines them into a consistent and innovative approach to IT services.

Reviews

From the book reviews:

“The organization of this collection of papers into six broad topics makes the book easy to read … . editor has successfully combined the writing of 28 separate authors to deliver a fairly consistent feel. … The book is topical, and an interesting view of the state of rapid change within the IT industry. … If you work in the IT industry and want to know where you may be in five years’ time, then this is a must read.” (David B. Henderson, Computing Reviews, December, 2014)

Editors and Affiliations

  • T-Systems International GmbH, Saarbrücken, Germany

    Ferri Abolhassan

About the editor

Dr. Ferri Abolhassan is Director of Production & Systems Integration at T-Systems International. He joined T-Systems in September 2008 and holds a doctorate in computer science. Dr. Abolhassan started his career in research and development in 1987 at Siemens in Munich. From 1989 to 1991 his work in the field of parallel computer architecture brought him to IBM in the United States. Between 1992 and 2001, Dr. Abolhassan held various management positions at SAP. As Senior Vice President of SAP’s global "Retail and Consumer Products" business unit, he successfully developed and marketed SAP’s channel management solution in the retail sector.

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