Business Performance Measurement and Management

New Contexts, Themes and Challenges

  • Paolo Taticchi

Table of contents

  1. Front Matter
    Pages i-xxi
  2. What is next by context: PMM in Small and Medium Enterprises

  3. What is next by context: PMM in Collaborative Environments

    1. Front Matter
      Pages 39-39
    2. Luca Cagnazzo, Lorenzo Tiacci, Stefano Saetta
      Pages 41-59
    3. Alessandra Rollo, Maria Grazia Gnoni
      Pages 61-71
  4. What is next by context: PMM in Applications to Special Sectors

  5. What is next by theme: PMM and Sustainability Management

  6. What is next by theme: PMM and Project/HR/Risk Management

    1. Front Matter
      Pages 165-165
    2. Antonella Certa, Mario Enea, Antonio Giallanza
      Pages 167-180
    3. Antonella Certa, Mario Enea, Giacomo Galante, Manuela La Fata
      Pages 181-193
    4. Peter Prowse, Julie Prowse
      Pages 195-206
    5. Roberto Maria Grisi, Teresa Murino, Pasquale Zoppoli
      Pages 207-225
  7. What is next by challenge: PMM Models’ Evolution

    1. Front Matter
      Pages 227-227
    2. Paolo Taticchi, Luca Cagnazzo, Marco Santantonio, Flavio Tonelli
      Pages 229-240
    3. Veronika Packová, Peter Karácsóny
      Pages 241-249
  8. What is next by challenge: PMM Traditional Measurement Cases

    1. Front Matter
      Pages 267-267
    2. Luca Cagnazzo, Tatjana Sibalija, Vidosav Majstorovic
      Pages 269-292
    3. Mosè Gallo, Luigi Guerra, Giuseppe Naviglio
      Pages 293-310
  9. What is next by challenge: PMM Innovative Way of Measurement

About this book


Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.


Activity-based Management Alignment Balanced Scorecard Business Change Competetiveness KPI Management Manager Performance Performance Management Performance Prism organization organizations strategy

Editors and affiliations

  • Paolo Taticchi
    • 1
  1. 1.Dipto. Ingegneria IndustrialeUniversità di PerugiaPerugiaItaly

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag Berlin Heidelberg 2010
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Business and Economics
  • Print ISBN 978-3-642-04799-2
  • Online ISBN 978-3-642-04800-5
  • Buy this book on publisher's site
Industry Sectors
Chemical Manufacturing
Finance, Business & Banking
Consumer Packaged Goods