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Dienstleistungsqualität

Konzepte — Methoden — Erfahrungen

  • Book
  • © 1991

Overview

Editors:
  1. Manfred Bruhn
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  2. Bernd Stauss
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Table of contents (18 chapters)

  2. Back Matter

    Pages 411-431
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Keywords

Bibliographic Information

  • Book Title: Dienstleistungsqualität

  • Book Subtitle: Konzepte — Methoden — Erfahrungen

  • Editors: Manfred Bruhn, Bernd Stauss

  • DOI: https://doi.org/10.1007/978-3-322-83625-0

  • Publisher: Gabler Verlag Wiesbaden

  • eBook Packages: Springer Book Archive

  • Copyright Information: Betriebswirtschaftlicher Verlag Dr. Th. Gabler GmbH, Wiesbaden 1991

  • Softcover ISBN: 978-3-409-13655-6Published: 01 January 1991

  • eBook ISBN: 978-3-322-83625-0Published: 13 March 2013

  • Edition Number: 1

  • Number of Pages: 429

  • Topics: Business and Management, general

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