© 2017

Engineering and Management of Data Centers

An IT Service Management Approach

  • Jorge Marx Gómez
  • Manuel Mora
  • Mahesh S. Raisinghani
  • Wolfgang Nebel
  • Rory V. O'Connor


  • Presents an integrative viewpoint of data centers under a modern service system approach.

  • Offers various data center topics coupled with technical viewpoints.

  • Addresses topics that are crucial to practitioners in the field.


Table of contents

  1. Front Matter
    Pages i-ix
  2. Cathleen Carey, Mahesh S. Raisinghani, Becky White
    Pages 1-13
  3. Manuel Mora, Jorge Marx Gómez, Rory V. O’Connor, Burkard Meyendriesch
    Pages 15-40
  4. Kurt J. Engemann, Holmes E. Miller
    Pages 73-89
  5. Teresa Lucio-Nieto, Dora Luz González-Bañales
    Pages 91-113
  6. Ammar AlSous, Jorge Marx Gómez
    Pages 115-139
  7. Sascha Bosse, Klaus Turowski
    Pages 141-162
  8. Robert Basmadjian, Florian Niedermeier, Hermann de Meer
    Pages 187-204
  9. Mirna Muñoz, Oswaldo Díaz
    Pages 205-225
  10. Ritchie Qi, William Liu, Jairo Gutierrez, Mamta Narang
    Pages 227-259
  11. Johannes Hintsch, Ateeq Khan, André Siegling, Klaus Turowski
    Pages 261-288

About this book


This edited volume covers essential and recent development in the engineering and management of data centers.  Data centers are complex systems requiring ongoing support, and their high value for keeping business continuity operations is crucial. The book presents core topics on the planning, design, implementation, operation and control, and sustainability of a data center from a didactical and practitioner viewpoint. Chapters include:

·         Foundations of data centers: Key Concepts and Taxonomies

·         ITSDM: A Methodology for IT Services Design

·         Managing Risks on Data Centers through Dashboards

·         Risk Analysis in Data Center Disaster Recovery Plans

·         Best practices in Data Center Management  Case: KIO Networks

·         QoS in NaaS (Network as a  Service) using Software Defined Networking

·         Optimization of Data Center Fault-Tolerance Design

·         Energetic Data Centre Design Considering Energy Efficiency Improvements During Operation

·         Demand-side Flexibility and Supply-side  Management: The Use Case of Data Centers and Energy Utilities

·         DevOps: Foundations and its Utilization in Data Centers

·         Sustainable and Resilient Network Infrastructure Design for Cloud Data Centres

·         Application Software in Cloud-Ready Data Centers

This book bridges the gap between academia and the industry, offering essential reading for practitioners in data centers, researchers in the area, and faculty teaching related courses on data centers. The book can be used as a complementary text for traditional courses on Computer Networks, as well as  innovative courses on IT Architecture, IT Service Management, IT Operations, and Data Centers.


service innovation data storage service design data centers business management service management IT operations

Editors and affiliations

  • Jorge Marx Gómez
    • 1
  • Manuel Mora
    • 2
  • Mahesh S. Raisinghani
    • 3
  • Wolfgang Nebel
    • 4
  • Rory V. O'Connor
    • 5
  1. 1.Department of Computing SciencesCarl von Ossietzky University OldenburgOldenburgGermany
  2. 2.Department of Information SystemsAutonomous University of AguascalientesAguascalientesMexico
  3. 3.College of BusinessTexas Woman’s University DentonDallas, HoustonUSA
  4. 4.Department for Computing ScienceCarl von Ossietzky University of OldenburgOldenburgGermany
  5. 5.School of ComputingDublin City UniversityDublinIreland

About the editors


Bibliographic information

  • Book Title Engineering and Management of Data Centers
  • Book Subtitle An IT Service Management Approach
  • Editors Jorge Marx Gómez
    Manuel Mora
    Mahesh S. Raisinghani
    Wolfgang Nebel
    Rory V. O'Connor
  • Series Title Service Science: Research and Innovations in the Service Economy
  • Series Abbreviated Title Service Science:Research,Innovat.
  • DOI
  • Copyright Information Springer International Publishing AG 2017
  • Publisher Name Springer, Cham
  • eBook Packages Computer Science Computer Science (R0)
  • Hardcover ISBN 978-3-319-65081-4
  • Softcover ISBN 978-3-319-87946-8
  • eBook ISBN 978-3-319-65082-1
  • Series ISSN 1865-4924
  • Series E-ISSN 1865-4932
  • Edition Number 1
  • Number of Pages X, 290
  • Number of Illustrations 29 b/w illustrations, 72 illustrations in colour
  • Topics Data Storage Representation
    Business IT Infrastructure
  • Buy this book on publisher's site
Industry Sectors
IT & Software