Transforming Through Processes

Leading Voices on BPM, People and Technology

  • Joachim Van den Bergh
  • Sara Thijs
  • Stijn Viaene

Part of the SpringerBriefs in Business Process Management book series (BRIEFSBPM)

Table of contents

  1. Front Matter
    Pages i-xi
  2. Joachim Van den Bergh, Sara Thijs, Stijn Viaene
    Pages 5-7
  3. Joachim Van den Bergh, Sara Thijs, Stijn Viaene
    Pages 17-19
  4. Joachim Van den Bergh, Sara Thijs, Stijn Viaene
    Pages 29-31
  5. Joachim Van den Bergh, Sara Thijs, Stijn Viaene
    Pages 37-39
  6. Joachim Van den Bergh, Sara Thijs, Stijn Viaene
    Pages 41-43
  7. Joachim Van den Bergh, Sara Thijs, Stijn Viaene
    Pages 49-51
  8. Joachim Van den Bergh, Sara Thijs, Stijn Viaene
    Pages 53-55

About this book

Introduction

This book presents a series of twelve short interviews with inspiring practitioners and academics sharing insights in the world of process and transformation. The interviews tackle issues and questions about the future of Business Process Management (BPM), the impact of emerging technologies and customer centricity. It focusses the pitfalls in BPM implementations as well as cultural aspects and many more specific views. With the insights and experiences of leading experts the book provides a basis for the reader to achieve the next level of business process excellence, a discipline that holds potential for both practice and research.

Keywords

BPM Implementation Business Process Management Business Transformation Customer Centricity Emerging Technologies Interview

Authors and affiliations

  • Joachim Van den Bergh
    • 1
  • Sara Thijs
    • 2
  • Stijn Viaene
    • 3
  1. 1.Technology and Operations ManagementVlerick Business SchoolGhentBelgium
  2. 2.Technology and Operations ManagementVlerick Business SchoolLeuvenBelgium
  3. 3.Vlerick Business SchoolLeuvenBelgium

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-319-03937-4
  • Copyright Information The Author(s) 2014
  • Publisher Name Springer, Cham
  • eBook Packages Business and Economics
  • Print ISBN 978-3-319-03936-7
  • Online ISBN 978-3-319-03937-4
  • Series Print ISSN 2197-9618
  • Series Online ISSN 2197-9626
  • About this book
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