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  • Conference proceedings
  • © 2020

Advances in Human Factors, Business Management and Leadership

Proceedings of the AHFE 2020 Virtual Conferences on Human Factors, Business Management and Society, and Human Factors in Management and Leadership, July 16-20, 2020, USA

Editors:

  1. Jussi Ilari Kantola

    1. Department of Production, University of Vaasa, Vaasa, Finland

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    You can also search for this editor in PubMed   Google Scholar

  2. Salman Nazir

    1. Institute of Maritime Operations, University College of Southeast Norway, Borre, Norway

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  3. Vesa Salminen

    1. Häme University of Applied Sciences, Hämeenlinna, Finland

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  • Reports on methods and tools for improving business management
  • Describes strategies for leadership and human resource management
  • Shows how to take advantage of business digitalization

Part of the book series: Advances in Intelligent Systems and Computing (AISC, volume 1209)

Conference series link(s): AHFE: International Conference on Applied Human Factors and Ergonomics

Conference proceedings info: AHFE 2020.

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Table of contents (84 papers)

  1. Human and Social Capital

    1. Emotional Labour and Turnover Intention Among Teachers: The Moderating Role of Team Support

      • Ophelia Delali, Dogbe Zungbey, Evans Sokro, Michael Akomeah, Ofori Ntow, Noble Osei-Bonsu
      Pages 131-142

    2. Accountability in Assertive Decisions Making

      • Alma Laura Bonilla-Hernández
      Pages 143-148

  2. Sales and Marketing

    1. Front Matter

      Pages 149-149
      PDF

    2. Econometric Modeling of the Performance in the City Council of Chile

      • Hanns de la Fuente-Mella, Mauricio Alvaro Martínez, Claudio Elórtegui Gómez, Matías Guajardo Calderón
      Pages 151-160

    4. B2B Marketing Method Adapted to Sales Improvement Through the Implementation of ABC Classification Tool and Inbound Marketing in SMEs

      • Erika Galvez-Torres, Milagros Cruz-Alfaro, Carlos Cespedes-Blanco, Carlos Raymundo, Nestor Mamani-Macedo, Francisco Dominguez
      Pages 167-173

    5. Sales Process Evolution

      • Timo Holopainen, Jukka Rantala, Mandi Virtanen, Tuula Korhonen
      Pages 174-179

    7. Factors Affecting the Behavior of Financial Markets in the Light of Financial Risks

      • Zahra Hamdani, Aicha Dif, Belkacem Zairi, Abdelbaki Benziane, Mohamed Hamdani
      Pages 187-199

    8. From Sales Funnel to Customer Journey

      • Alina Venermo, Jukka Rantala, Timo Holopainen
      Pages 200-206

  3. Business Development

    1. Front Matter

      Pages 207-207
      PDF

    3. Correlations in Time Management and Organizational Commitment

      • Tero Reunanen, Jarno Einolander
      Pages 217-223

    4. Lack of Authority, Failure of Leadership–Burden of Not Being Led

      • Tero Reunanen, Eyal Eckhaus
      Pages 224-230

    6. Digital Disruption in Retail: Management Strategies for South African Shopping Centers

      • Norman Masebe, Malose Moseneke, Michelle Burger, Andries (Hennie) van Heerden
      Pages 238-243

    9. Public Administration and Economic Aspects of Ukraine’s Nature Conservation in Comparison with Poland

      • Alina Yakymchuk, Andriy Valyukh, Olesia Diugowanets, Rostyslav Bilyk, Kostiantyn Pavlov, Olena Pavlova et al.
      Pages 258-265

  4. Sustainability

    1. Front Matter

      Pages 267-267
      PDF
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Other Volumes

  1. Advances in Neuroergonomics and Cognitive Engineering

  2. Advances in Industrial Design

  3. Advances in Ergonomics in Design

  4. Advances in Safety Management and Human Performance

  5. Advances in Human Factors and Ergonomics in Healthcare and Medical Devices

  6. Advances in Simulation and Digital Human Modeling

  7. Advances in Human Factors and Systems Interaction

  8. Advances in the Human Side of Service Engineering

  9. Advances in Human Factors, Business Management and Leadership

  10. Advances in Human Factors in Robots, Drones and Unmanned Systems

  11. Advances in Human Factors in Training, Education, and Learning Sciences

  12. Advances in Human Aspects of Transportation

  13. Advances in Artificial Intelligence, Software and Systems Engineering

  14. Advances in Human Factors in Architecture, Sustainable Urban Planning and Infrastructure

  15. Advances in Physical, Social & Occupational Ergonomics

  16. Advances in Manufacturing, Production Management and Process Control

  17. Advances in Usability, User Experience, Wearable and Assistive Technology

  18. Advances in Creativity, Innovation, Entrepreneurship and Communication of Design

  19. Advances in Human Factors in Cybersecurity

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About this book

This book analyzes new theories and practical approaches for promoting excellence in human resource management and leadership. It shows how the principles of creating shared value can be applied to ensure faster learning, training, business development and social renewal. In particular, it presents novel methods and tools for tackling the complexity of management and learning in both business organizations and society. Discussing ontologies, intelligent management systems, and methods for creating knowledge and value added, it offers novel insights into time management and operations optimization, as well as advanced methods for evaluating customers’ satisfaction and conscious experience. Based on two AHFE 2020 Virtual Conferences: the AHFE 2020 Conference on Human Factors, Business Management and Society and the AHFE 2020 Conference on Human Factors in Management and Leadership, held on July 16–20, 2020, the book provides researchers and professionals with extensive information, practical tools and inspiring ideas for achieving excellence in a broad spectrum of business and societal activities.

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Keywords

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Editors and Affiliations

  • Department of Production, University of Vaasa, Vaasa, Finland

    Jussi Ilari Kantola

  • Institute of Maritime Operations, University College of Southeast Norway, Borre, Norway

    Salman Nazir

  • Häme University of Applied Sciences, Hämeenlinna, Finland

    Vesa Salminen

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Bibliographic Information

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Policies and ethics

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Access via your institution

Buy it now

eBook USD 189.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 249.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

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