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Food Safety = Behavior

30 Proven Techniques to Enhance Employee Compliance

  • Book
  • © 2015

Overview

Authors:
  1. Frank Yiannas

    1. Bentonville, USA

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  • Collection of 30 proven behavioral techniques shown to enhance employee compliance with desired food safety behavior
  • Addresses Common Food Safety Performance Problems
  • Making food safety the social norm
  • Includes supplementary material: sn.pub/extras

Part of the book series: Food Microbiology and Food Safety (FMFS)

Part of the book sub series: Practical Approaches (PRACT)

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Table of contents (30 chapters)

  1. Front Matter

    Pages i-xiii
    Download chapter PDF

  2. 48 Million Versus One

    • Frank Yiannas
    Pages 1-3

  3. Getting Your Foot in the Door for Food Safety

    • Frank Yiannas
    Pages 5-8

  4. Enclothed Food Safety?

    • Frank Yiannas
    Pages 9-11

  5. Does What You See Influence What You Do?

    • Frank Yiannas
    Pages 13-14

  6. Priming the Pump for Enhanced Food Safety

    • Frank Yiannas
    Pages 15-17

  7. Influence Values to Change Attitudes

    • Frank Yiannas
    Pages 19-21

  8. Broken Windows and Food Safety

    • Frank Yiannas
    Pages 23-25

  9. Learning from the Right Way or Wrong Way?

    • Frank Yiannas
    Pages 27-29

  10. Make Food Safety the Social Norm

    • Frank Yiannas
    Pages 31-33

  11. Shining a Light on Food Safety

    • Frank Yiannas
    Pages 35-37

  12. What Nouns, Verbs, & Voting Can Teach Us About Food Safety

    • Frank Yiannas
    Pages 39-40

  13. Birds of a Feather Might Influence Food Safety for Better

    • Frank Yiannas
    Pages 41-43

  14. Keep Food Safety in Mind by Making It Rhyme

    • Frank Yiannas
    Pages 45-47

  15. Making Scents of Food Safety

    • Frank Yiannas
    Pages 49-51

  16. Font Style & Food Safety

    • Frank Yiannas
    Pages 53-55

  17. Can SOPs Actually Hinder Food Safety?

    • Frank Yiannas
    Pages 57-58

  18. Which One is Better, Written or Verbal?

    • Frank Yiannas
    Pages 59-61

  19. Three Degrees of Food Safety

    • Frank Yiannas
    Pages 63-65

  20. Food Safety @ the Speed of Thought

    • Frank Yiannas
    Pages 67-69
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Keywords

About this book

This book helps in Achieving food safety success which requires going beyond traditional training, testing, and inspectional approaches to managing risks. It requires a better understanding of the human dimensions of food safety. In the field of food safety today, much is documented about specific microbes, time/temperature processes, post-process contamination, and HACCP–things often called the hard sciences. There is not much published or discussed related to human behavior–often referred to as the “soft stuff.” However, looking at foodborne disease trends over the past few decades and published regulatory out-of-compliance rates of food safety risk factors, it’s clear that the soft stuff is still the hard stuff. Despite the fact that thousands of employees have been trained in food safety around the world, millions have been spent globally on food safety research, and countless inspections and tests have been performed at home and abroad, food safety remains a significant public health challenge. Why is that? Because to improve food safety, we must realize that it’s more than just food science; it’s the behavioral sciences, too. In fact, simply put, food safety equals behavior. This is the fundamental principle of this book. If you are trying to improve the food safety performance of a retail or food service establishment, an organization with thousands of employees, or a local community, what you are really trying to do is change people’s behavior. The ability to influence human behavior is well documented in the behavioral and social sciences.  However, significant contributions to the scientific literature in the field of food safety are noticeably absent. This book will help advance the science by being the first significant collection of 50 proven behavioral science techniques, and be the first to show how these techniques can be applied to enhance employee compliance with desired food safety behaviors and make food safety the socialnorm in any organization.

Authors and Affiliations

  • Bentonville, USA

    Frank Yiannas

About the author

In addition to working for well-known global brands, Frank Yiannas is the author of Food Safety Culture: Creating a Behavior-Based Food Safety Management System, Past President of the International Association for Food Protection, and recipient of the 2007 NSF Lifetime Achievement Award for Leadership in Food Safety.  

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