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Appointment Planning in Outpatient Clinics and Diagnostic Facilities

  • Book
  • © 2014

Overview

Authors:
  1. Maartje E. Zonderland

    1. Zonderland Healthcare Logistics, Laag-Soeren, The Netherlands

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Part of the book series: SpringerBriefs in Health Care Management and Economics (BRIEFSHEALTHCARE)

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Table of contents (8 chapters)

  1. Front Matter

    Pages i-viii
    Download chapter PDF

  2. Introduction

    • Maartje E. Zonderland
    Pages 1-7

  3. Mathematical Models for Appointment Planning

    • Maartje E. Zonderland
    Pages 9-12

  4. Basic Queuing Theory

    • Maartje E. Zonderland
    Pages 13-26

  5. Access Time and Waiting List Management

    • Maartje E. Zonderland
    Pages 27-32

  6. Scheduling Appointment Slots

    • Maartje E. Zonderland
    Pages 33-35

  7. Specific Appointment Systems

    • Maartje E. Zonderland
    Pages 37-39

  8. Improving Clinic Operations

    • Maartje E. Zonderland
    Pages 41-48

  9. Challenges in Appointment Planning

    • Maartje E. Zonderland
    Pages 49-50
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Keywords

About this book

Appointment Planning in Outpatient Clinics and Diagnostic Facilities provides a concise overview of the medical and mathematical aspects of appointment planning in healthcare. This SpringerBrief specifically focuses on outpatient clinics and diagnostic facilities. It begins by introducing the topic from a medical perspective, discussing the kinds of clinics and facilities that are out there, while exploring the appointment systems they use and the problems they face. Next, the mathematical aspects of appointment planning are examined, including Markov decision modelling, queueing theory, etc. Subsequently the book addresses implementation issues that may arise, whether they be technical, medical or cultural. Finally Appointment Planning in Outpatient Clinics and Diagnostic Facilities provides an outlook on the appointment systems of the future and what they will require as a consequence of current and future developments in the medical sector.

Authors and Affiliations

  • Zonderland Healthcare Logistics, Laag-Soeren, The Netherlands

    Maartje E. Zonderland

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