Quality Assurance Management

  • Michael J. Fox

Table of contents

  1. Front Matter
    Pages i-xii
  2. What Managing Quality Means

    1. Front Matter
      Pages 1-1
    2. Michael J. Fox
      Pages 18-26
    3. Michael J. Fox
      Pages 27-44
    4. Michael J. Fox
      Pages 45-60
    5. Michael J. Fox
      Pages 61-74
    6. Michael J. Fox
      Pages 75-89
  3. Quality Assurance Techniques

    1. Front Matter
      Pages 91-91
    2. Michael J. Fox
      Pages 93-106
    3. Michael J. Fox
      Pages 121-131
    4. Michael J. Fox
      Pages 132-144
    5. Michael J. Fox
      Pages 145-154
    6. Michael J. Fox
      Pages 155-167
    7. Michael J. Fox
      Pages 168-179
    8. Michael J. Fox
      Pages 180-194
  4. Using People Effectively

    1. Front Matter
      Pages 195-195
    2. Michael J. Fox
      Pages 197-209
    3. Michael J. Fox
      Pages 210-221

About this book

Keywords

management quality quality assurance

Authors and affiliations

  • Michael J. Fox
    • 1
    • 2
  1. 1.University of Paisley Quality CentreUK
  2. 2.Durham University Business SchoolUK

Bibliographic information

  • DOI https://doi.org/10.1007/978-1-4899-7140-1
  • Copyright Information Springer Science+Business Media New York 1993
  • Publisher Name Springer, Boston, MA
  • eBook Packages Springer Book Archive
  • Print ISBN 978-0-412-46790-5
  • Online ISBN 978-1-4899-7140-1
  • About this book
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