Simulations for Personnel Selection

  • Michael Fetzer
  • Kathy Tuzinski

Table of contents

  1. Front Matter
    Pages i-xxiii
  2. The Broader View

    1. Front Matter
      Pages 15-15
    2. Anthony S. Boyce, Christine E. Corbet, Seymour Adler
      Pages 17-41
    3. Valentina Bruk-Lee, Erica N. Drew, Ben Hawkes
      Pages 43-60
    4. Ben Hawkes
      Pages 61-82
    5. Eric Sydell, Jared Ferrell, Jacqueline Carpenter, Christopher Frost, Christie Cox Brodbeck
      Pages 83-107
  3. Simulations in Action

    1. Front Matter
      Pages 109-109
    2. Renee Barr, Christopher Coughlin
      Pages 111-128
    3. Brent Holland, Dawn Lambert
      Pages 129-156
    4. Matthew O’Connell, Amie Lawrence, Theodore Kinney
      Pages 157-185
    5. Joe LaTorre, Mary Ann Bucklan
      Pages 187-213
    6. Sara L. Gutierrez, Jolene M. Meyer
      Pages 215-230
    7. Brett W. Guidry, Deborah E. Rupp, Martin Lanik
      Pages 231-257
    8. Michael Fetzer
      Pages 259-264
  4. Back Matter
    Pages 265-268

About this book


As a means of assessing job applicants, multimedia simulations are proving an advanced alternative to traditional personnel tests. But these technological hiring tools are not without their challenges. Can they adequately balance hard knowledge with necessary soft skills? Do they truly measure what is required of the job?

Simulations for Personnel Selection surveys the diversity of this fast-moving field, analyzing key issues in technology, design and development, and scoring and validation. Accessible to the non-technical reader as well as the expert, the book provides both context for effectively implementing simulations and real-world examples of their use in testing for a variety of jobs and industries. Research findings and practical guidelines range widely, from data on candidates' reactions to simulations, to tools available to developers, to considerations for enlisting ready-to-use simulations instead of creating new ones from scratch. "Simulations in Action" chapters home in on specific skill areas across the career landscape, including: 

  • Designing and implementing software and computer skills simulations.
  • Measuring contact center skills with multimedia simulations.
  • Interactive simulations in manufacturing settings.
  • Simulations for service roles.
  • Managerial simulations.
  • Tracing cognition with assessment center simulations.

Equally lavish in technological, scientific, and business insights, Simulations for Personnel Selection is a prime resource for academics, researchers, educators and professionals in industrial-organizational psychology, and for human resource executives, managers, and professionals. Academics in business and education should find it a valuable addition to their curricula  as well.


Assessment Employee Selection Multimedia simulations Stimulation Technology Testing assessment centers gamifications hiring serious games simulation technologies software simulations technology-enhanced assessment centers

Editors and affiliations

  • Michael Fetzer
    • 1
  • Kathy Tuzinski
    • 2
  1. 1.SHL-CEBAlpharettaUSA
  2. 2.SHL Group Ltd.ArlingtonUSA

Bibliographic information

  • DOI
  • Copyright Information Springer Science+Business Media New York 2013
  • Publisher Name Springer, New York, NY
  • eBook Packages Behavioral Science
  • Print ISBN 978-1-4614-7680-1
  • Online ISBN 978-1-4614-7681-8
  • Buy this book on publisher's site
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