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Enterprise Information Management

When Information Becomes Inspiration

  • Paul Baan

Part of the Management for Professionals book series (MANAGPROF, volume 2)

Table of contents

  1. Front Matter
    Pages i-xi
  2. Anja van der Lans, Peter van Til
    Pages 79-100
  3. Peter van Til
    Pages 149-173
  4. Back Matter
    Pages 211-225

About this book

Introduction

How an organization manages its information is arguably the most important skill in today’s dynamic and hyper-competitive environment.  In Enterprise Information Management, editor Paul Baan and a team of expert contributors present a holistic approach to EIM, with an emphasis on action-oriented decision making.   The authors demonstrate that EIM must be promoted from the top down, in order to ensure that the entire organization is committed to establishing and supporting the systems and processes designed to capture, store, analyze, and disseminate information.  They identify three key “pillars” of applications: (1) business intelligence (the information and knowledge management process itself); (2) enterprise content management (company-wide management of unstructured information, including document management, digital asset management, records management, and web content management); and (3) enterprise search (using electronic tools to retrieve information from databases, file systems, and legacy systems). 

The authors explore EIM from economic and socio-psychological perspectives, considering the “ROI” (return on information) of IT and related technological investments, and the cultural and behavioral aspects through which people and machines interact.  Illustrating concepts through case examples, the authors provide a variety of tools for managers to assess and improve the effectiveness of their EIM infrastructure, considering its implications for customer and client relations, process and system improvements, product and service innovations, and financial performance.

Keywords

Business intelligence Data management Enterprise content management Enterprise information environment Enterprise information management (EIM) Enterprise search and retrieval

Editors and affiliations

  • Paul Baan
    • 1
  1. 1.VLC Enterprise Information ManagementNootdorpNetherlands

Bibliographic information

  • DOI https://doi.org/10.1007/978-1-4614-5236-2
  • Copyright Information Incentro 2013
  • Publisher Name Springer, New York, NY
  • eBook Packages Business and Economics
  • Print ISBN 978-1-4614-5235-5
  • Online ISBN 978-1-4614-5236-2
  • Series Print ISSN 2192-8096
  • Series Online ISSN 2192-810X
  • Buy this book on publisher's site
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