Information Theory and Best Practices in the IT Industry

  • Sanjay Mohapatra

Table of contents

  1. Front Matter
    Pages i-xv
  2. Sanjay Mohapatra
    Pages 1-9
  3. Sanjay Mohapatra
    Pages 11-83
  4. Sanjay Mohapatra
    Pages 85-102
  5. Sanjay Mohapatra
    Pages 103-138
  6. Sanjay Mohapatra
    Pages 165-184
  7. Sanjay Mohapatra
    Pages 185-190
  8. Back Matter
    Pages 191-216

About this book


​​​The importance of benchmarking in the service sector is well recognized as it helps in continuous improvement in products and work processes. Through benchmarking, companies have strived to implement best practices in order to remain competitive in the product- market in which they operate. However studies on benchmarking, particularly in the software development sector, have neglected using multiple variables and therefore have not been as comprehensive. Information Theory and Best Practices in the IT Industry fills this void by examining benchmarking in the business of software development and studying how it is affected by development process, application type, hardware platforms used, and many other variables.

Information Theory and Best Practices in the IT Industry begins by examining practices of benchmarking productivity and critically appraises them. Next the book identifies different variables which affect productivity and variables that affect quality, developing useful equations that explaining their relationships. Finally these equations and findings are applied to case studies. Utilizing this book, practitioners can decide about what emphasis they should attach to different variables in their own companies, while seeking to optimize productivity and defect density.


Benchmarking IT Industry Information Technology Information Theory Productivity

Authors and affiliations

  • Sanjay Mohapatra
    • 1
  1. 1.Xavier Institute of ManagementBhubaneswarIndia

Bibliographic information

  • DOI
  • Copyright Information Springer Science+Business Media, LLC 2012
  • Publisher Name Springer, Boston, MA
  • eBook Packages Business and Economics
  • Print ISBN 978-1-4614-3042-1
  • Online ISBN 978-1-4614-3043-8
  • Buy this book on publisher's site
Industry Sectors
Chemical Manufacturing
Finance, Business & Banking
IT & Software
Consumer Packaged Goods