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Emotional Engineering vol. 2

  • Shuichi Fukuda

Table of contents

  1. Front Matter
    Pages i-viii
  2. Shuichi Fukuda
    Pages 1-10
  3. Shuichi Fukuda
    Pages 11-21
  4. Feng Zhou, Roger Jianxin Jiao, Roger Jianxin Jiao
    Pages 41-62
  5. Céline Mougenot, Katsumi Watanabe
    Pages 63-71
  6. William Wei-Lin Wang, Hsiang-Hung Hsiao, Xun W. Xu
    Pages 95-106
  7. Viviane Gaspar Ribas EL Marghani, Felipe Claus da Silva, Liriane Knapik, Marcos Augusto Verri
    Pages 107-125
  8. Viviane Gaspar Ribas EL Marghani, Felipe Claus da Silva, Liriane Knapik, Marcos Augusto Verri
    Pages 127-147
  9. Khusnun Widiyati, Hideki Aoyama
    Pages 195-218
  10. Monica Bordegoni, Umberto Cugini, Francesco Ferrise
    Pages 219-242

About this book

Introduction

In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering vol 2. describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on emotion. Emotional engineering provides the means to integrate products to create a new social framework and develops services beyond product realization to create of value across a full lifetime.

 14 chapters cover a wide range of topics that can be applied to product, process and industry development, with special attention paid to the increasing importance of sensing in the age of extensive and frequent changes, including:

• Multisensory stimulation and user experience 

• Physiological measurement

• Tactile sensation

• Emotional quality management

• Mental model

• Kansei engineering.

 

Emotional Engineering vol 2 builds on Dr Fukuda’s previous book, Emotional Engineering, and provides readers with a holistic view of its research and applications, enabling them to make strategic decisions on how they can go further beyond product realization. It is recommended for all pioneers in industry, academia and government, who are making tremendous efforts to work with their customers to create value.

 

Keywords

Emotional Engineering Expectation Management Human Beaviour and Engineering Design Intelligent Information Systems

Editors and affiliations

  • Shuichi Fukuda
    • 1
  1. 1.Stanford UniversityStanfordUSA

Bibliographic information

  • DOI https://doi.org/10.1007/978-1-4471-4984-2
  • Copyright Information Springer-Verlag London 2013
  • Publisher Name Springer, London
  • eBook Packages Engineering
  • Print ISBN 978-1-4471-4983-5
  • Online ISBN 978-1-4471-4984-2
  • Buy this book on publisher's site
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