Skip to main content
  • Book
  • © 2013

Design Thinking for Entrepreneurs and Small Businesses

Putting the Power of Design to Work

Apress
  • Design Thinking for Entrepreneurs and Small Businesses takes powerful design-thinking tools out of the corporate conference room and puts them into the hands of entrepreneurs and small-business owners to help them design better products, processes, services, and customer experiences.

Buy it now

Buying options

eBook USD 34.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 44.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

This is a preview of subscription content, log in via an institution to check for access.

Table of contents (13 chapters)

  1. Front Matter

    Pages i-xvi
  2. Introduction to Design Thinking

    • Beverly Rudkin Ingle
    Pages 1-15
  3. The Role of Research in Design Thinking

    • Beverly Rudkin Ingle
    Pages 17-30
  4. Designing a Business Strategy

    • Beverly Rudkin Ingle
    Pages 31-38
  5. Designing Live Customer Experiences

    • Beverly Rudkin Ingle
    Pages 39-52
  6. Designing Digital Customer Experiences

    • Beverly Rudkin Ingle
    Pages 53-66
  7. Designing Services and Service Delivery

    • Beverly Rudkin Ingle
    Pages 67-75
  8. Designing Marketing

    • Beverly Rudkin Ingle
    Pages 77-91
  9. Designing for Change

    • Beverly Rudkin Ingle
    Pages 93-102
  10. Designing for Growth

    • Beverly Rudkin Ingle
    Pages 103-115
  11. Case Studies

    • Beverly Rudkin Ingle
    Pages 117-125
  12. Metrics for Design Thinking

    • Beverly Rudkin Ingle
    Pages 127-131
  13. Glossary of Design Thinking Jargon

    • Beverly Rudkin Ingle
    Pages 133-136
  14. Resources

    • Beverly Rudkin Ingle
    Pages 137-147
  15. Back Matter

    Pages 149-152

About this book

Having met Beverly Ingle and hearing her speak about design thinking, I was enlightened and enthused. With a depth of knowledge and obvious passion for the usage of design thinking, she has already helped many business people, myself included, inject greater creativity into problem solving to deliver better results—something that is a must for left-brainers! She has an amazingly refreshing ability to create deep understanding within her audience, and a hands-on, practical approach ensures that the results are manageable and within your grasp.  

—Jill Robb, CEO, Ambition Digital; Belfast, United Kingdom

Design Thinking for Entrepreneurs and Small Businesses: Putting the Power of Design to Work is the first book on the subject for smaller businesses.

Until now, design thinking—a methodology for solving business problems and identifying opportunities—has been the playground for companies with big budgets, giving them the advantage of the innovation that comes from using the latest design thinking tools emerging from Stanford, Harvard, Northwestern, and elsewhere.

Now, thanks to design thinking expert Beverly Ingle, entrepreneurs and small-business owners can make the design thinking playground their own—and on a much smaller budget. Ingle provides the tools entrepreneurs need as well as step-by-step processes that show how to use design thinking methods to transform your business and drive organizational success.

Design Thinking for Entrepreneurs and Small Businesses offers just enough theory to provide you with working knowledge of design thinking, but its value lies in the practical, proven, hands-on information that you can put to use immediately. You will learn:

  • How to incorporate design thinking processes into everyday operations, and in what areas of business the approach is most valuable 
  • How to use the most prevalent and popular design thinking tools (like ideation, prototyping, and rapid branding) effectively
  • How to use design thinking to identify and achieve your business goals and create new business models
  • How to create revenue-boosting new products and services using design thinking
  • How to improve the customer/user experience to create more loyal, profitable customers

By the time you've finished reading the last chapter of Design Thinking for Entrepreneurs and Small Businesses, you will not just be thinking about producing new products and services, boosting customer service, or developing new business opportunities—you'll be doing it. Best, it’ll show up in the top and bottom lines.      

About the author

Beverly Ingle founded Resilient By Design, a design strategy and innovation management consultancy based in San Antonio, Texas, where she works with clients from a variety of industries to understand and leverage the design process to create stronger, more profitable businesses. Equally left-brained and right-brained, she is a strategist through and through, and she is passionate about developing strong brands that resonate with local consumers as a means to helping entrepreneurs and local economies succeed.A Fellow among the inaugural cohort of the Leading by Design Fellows Program of the California College of the Arts, Beverly has used the skills she s learned to help companies grow, weather change, and become more profitable anchors in their local communities.

Bibliographic Information

Buy it now

Buying options

eBook USD 34.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 44.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access