Communication Skills for Effective Management

  • Authors
  • Owen Hargie
  • David Dickson
  • Dennis Tourish

Table of contents

  1. Front Matter
    Pages i-viii
  2. Owen Hargie, David Dickson, Dennis Tourish
    Pages 1-34
  3. Owen Hargie, David Dickson, Dennis Tourish
    Pages 35-63
  4. Owen Hargie, David Dickson, Dennis Tourish
    Pages 64-95
  5. Owen Hargie, David Dickson, Dennis Tourish
    Pages 96-119
  6. Owen Hargie, David Dickson, Dennis Tourish
    Pages 120-146
  7. Owen Hargie, David Dickson, Dennis Tourish
    Pages 147-174
  8. Owen Hargie, David Dickson, Dennis Tourish
    Pages 175-207
  9. Owen Hargie, David Dickson, Dennis Tourish
    Pages 208-233
  10. Owen Hargie, David Dickson, Dennis Tourish
    Pages 234-258
  11. Owen Hargie, David Dickson, Dennis Tourish
    Pages 259-285
  12. Owen Hargie, David Dickson, Dennis Tourish
    Pages 286-316
  13. Owen Hargie, David Dickson, Dennis Tourish
    Pages 317-345
  14. Owen Hargie, David Dickson, Dennis Tourish
    Pages 346-372
  15. Owen Hargie, David Dickson, Dennis Tourish
    Pages 373-404
  16. Owen Hargie, David Dickson, Dennis Tourish
    Pages 405-435
  17. Back Matter
    Pages 436-488

About this book

Introduction

It is now widely recognized that communication is at the very heart of effective management. There is therefore an ever-expanding demand for valid and generalizable information on how best to relate to people in organizational contexts. Communication Skills for Effective Management meets this demand. It demonstrates how, for managers to be successful, they need to employ a range of key communication skills, styles and strategies. The contents are based upon the authors' considerable experiences of researching, teaching and consulting in a range of private and public sector organisations. From their academic and real-world involvement they have identified the core skills of effective management, presented in an academically rigorous yet student-friendly way, the reader is encouraged to interact with the material covered. Each chapter contains a series of boxed text, diagrams, tables and illustrations which summarise core points. Exercises are also provided to enable managers to put the material reviewed into practice. All of this is underpinned and supported by a firm foundation of research findings. This will be an excellent text for undergraduate business and management students studying business communication and MBA students. Practising managers will also find this book to be an invaluable resource.

Keywords

business consulting foundation management Manager organization strategy

Bibliographic information

  • DOI https://doi.org/10.1007/978-1-4039-3893-0
  • Copyright Information The Editor(s) (if applicable) and The Author(s) 2004
  • Publisher Name Palgrave, London
  • eBook Packages Palgrave Business & Management Collection
  • Print ISBN 978-0-333-96575-7
  • Online ISBN 978-1-4039-3893-0
  • About this book
Industry Sectors
Pharma
Automotive
Chemical Manufacturing
Biotechnology
Consumer Packaged Goods