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Hospitality Management

Case Study Assignments

  • Sally Messenger
  • Humphrey Shaw
Textbook

Table of contents

  1. Front Matter
    Pages i-xxiii
  2. Food and Beverage Management

    1. Front Matter
      Pages 1-1
    2. Sally Messenger, Humphrey Shaw
      Pages 2-7
    3. Sally Messenger, Humphrey Shaw
      Pages 8-11
    4. Sally Messenger, Humphrey Shaw
      Pages 12-13
    5. Sally Messenger, Humphrey Shaw
      Pages 14-19
    6. Sally Messenger, Humphrey Shaw
      Pages 20-28
  3. Front Office and Accommodation Management

    1. Front Matter
      Pages 29-29
    2. Sally Messenger, Humphrey Shaw
      Pages 30-33
    3. Sally Messenger, Humphrey Shaw
      Pages 34-37
    4. Sally Messenger, Humphrey Shaw
      Pages 38-41
    5. Sally Messenger, Humphrey Shaw
      Pages 42-47
    6. Sally Messenger, Humphrey Shaw
      Pages 48-50
  4. Human Resources Management

    1. Front Matter
      Pages 51-51
    2. Sally Messenger, Humphrey Shaw
      Pages 52-59
    3. Sally Messenger, Humphrey Shaw
      Pages 60-69
    4. Sally Messenger, Humphrey Shaw
      Pages 70-73
    5. Sally Messenger, Humphrey Shaw
      Pages 74-79
    6. Sally Messenger, Humphrey Shaw
      Pages 80-86
  5. Marketing

    1. Front Matter
      Pages 87-87
    2. Sally Messenger, Humphrey Shaw
      Pages 88-91
    3. Sally Messenger, Humphrey Shaw
      Pages 92-97
    4. Sally Messenger, Humphrey Shaw
      Pages 98-101
    5. Sally Messenger, Humphrey Shaw
      Pages 102-105
    6. Sally Messenger, Humphrey Shaw
      Pages 106-109
  6. Financial Management

    1. Front Matter
      Pages 111-111
    2. Sally Messenger, Humphrey Shaw
      Pages 112-117
    3. Sally Messenger, Humphrey Shaw
      Pages 118-121
    4. Sally Messenger, Humphrey Shaw
      Pages 122-129
    5. Sally Messenger, Humphrey Shaw
      Pages 130-135
    6. Sally Messenger, Humphrey Shaw
      Pages 136-138
  7. Operations Management

    1. Front Matter
      Pages 139-139
    2. Sally Messenger, Humphrey Shaw
      Pages 140-145
    3. Sally Messenger, Humphrey Shaw
      Pages 146-149
    4. Sally Messenger, Humphrey Shaw
      Pages 150-153
    5. Sally Messenger, Humphrey Shaw
      Pages 154-157
    6. Sally Messenger, Humphrey Shaw
      Pages 158-160
  8. Food and Beverage Management

    1. Sally Messenger, Humphrey Shaw
      Pages 161-162
    2. Sally Messenger, Humphrey Shaw
      Pages 163-165
    3. Sally Messenger, Humphrey Shaw
      Pages 166-167
    4. Sally Messenger, Humphrey Shaw
      Pages 168-169
    5. Sally Messenger, Humphrey Shaw
      Pages 170-171
  9. Front Office and Accommodation Management

    1. Sally Messenger, Humphrey Shaw
      Pages 172-174
    2. Sally Messenger, Humphrey Shaw
      Pages 175-175
    3. Sally Messenger, Humphrey Shaw
      Pages 176-178
    4. Sally Messenger, Humphrey Shaw
      Pages 179-180
    5. Sally Messenger, Humphrey Shaw
      Pages 181-183
  10. Human Resources Management

    1. Sally Messenger, Humphrey Shaw
      Pages 184-188
    2. Sally Messenger, Humphrey Shaw
      Pages 189-193
    3. Sally Messenger, Humphrey Shaw
      Pages 194-196

About this book

Introduction

Two experienced hospitality management teachers provide a comprehensive 30 case-study collection focussing on the practical problems of Management from luxury to leisure. The cases are designed for individual assignment or small group sessions and for 50-minute units in seminars, classes and tutorials. They are aimed at BTEC Higher and degree students, but second year National and first year DMS and MBA or professional students will find much valuable material.

Keywords

age management education financial management glass hospital HRM human resource management management marketing operations management science and technology

Authors and affiliations

  • Sally Messenger
    • 1
  • Humphrey Shaw
    • 2
  1. 1.Department of Management Studies for Tourism and Hotel IndustriesUniversity of SurreyUK
  2. 2.The Business SchoolPolytechnic of North LondonUK

Bibliographic information

  • DOI https://doi.org/10.1007/978-1-349-21595-9
  • Copyright Information Sally Messenger and Humphrey Shaw 1991
  • Publisher Name Palgrave, London
  • Print ISBN 978-0-333-54683-3
  • Online ISBN 978-1-349-21595-9
  • Buy this book on publisher's site
Industry Sectors
Pharma
Automotive
Chemical Manufacturing
Biotechnology
Finance, Business & Banking
Consumer Packaged Goods