International Management and Intercultural Communication

1. Front Matter

   Pages i-xix

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2. The Culture of Smoking: A Case Study of Tobacco Control

   • Lamont Lindstrom

   Pages 1-16

3. The Anti-opium Movement in Singapore: A Cross-Cultural Study of Civil Society

   • E. Kay Gillis

   Pages 17-27

4. Service across Cultures: A Case of the Emerging Role of Communications Technology in Rotary International

   • Ronald K. Goodenow

   Pages 28-40

5. A Case of Difficult Acculturation: A Chinese Student in a New Zealand University

   • Mingsheng Li

   Pages 41-61

6. Hit the Ground Running: Enhancing International Students’ Cross-Cultural Adjustment

   • Dori Lyn Fujimori, Blair M. T. Odo, Larry E. Smith

   Pages 62-74

7. “Your Time Is Up!”: A Case of Cultural Differences in Communication Cues and Perception of Time

   • Hayley Stone, Christopher Stone

   Pages 75-83

8. Managing Educational Interactions: A Case Study of Bilingual Supervision Meetings

   • Beatrice Szczepek Reed

   Pages 84-95

9. West Meets East: The Case of the Western-Trained Chinese Teacher

   • Hong Pu

   Pages 96-113

10. Managing the Learning of New Arrival Children in Mainstream Schooling

    • Stephen McKinney, Julie McAdam, Alan Britton, Hazel Crichton, Evelyn Arizpe

    Pages 114-131

11. Playing the Way to Shared Understanding

    • Elyssebeth Leigh

    Pages 132-143

12. Space to Learn: A Case of Distributed Space

    • Andrew Harrison

    Pages 144-161

13. Back Matter

    Pages 162-184

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International Management and Intercultural Communication consists of cases of direct observation and personal involvement in a wide variety of communication challenges in international management settings, and discusses them in terms of management theories. The cases explore interactions across national cultures and regional boundaries, demonstrating both traditional and unusual approaches to problems that sooner or later are likely to challenge all managers who operate internationally. The book is presented in two volumes. Volume 1 contains case studies concerning different aspects of international management and intercultural communication in business, marketing and politics. Volume 2 deals with cases of international management in social and educational settings.

• communication
• intercultural communication
• international management
• management
• service

“Book explores and describes various dilemmas facing the managers and employees of organisations that operate across national and cultural boundaries. … authorial bag of academics, practitioners, and cross-cultural specialists, while unusual, may prove to be the book’s strength. … editor puts the cases descriptive information only after a longish explanation of the cases’ key issues and problems.” (William C. Frederick, wiiliamcfrederick.com, January, 2016)

• Charles Sturt University, Australia

  Elizabeth Christopher

Elizabeth Christopher is an academic freelance, most recently for Charles Sturt University, NSW, Australia. Previously she was an Adjunct Professor at Macquarie University, Sydney, Australia. She is a cross cultural specialist with academic interests in international management, managing cultural diversity, communication across cultures; and online teaching and learning. A former research fellow of the East-West Center, Honolulu, Elizabeth is also a reviewer for book and journal proposals, and a Chartered Fellow of the Australian Human Resource Institute (AHRI). Her awards include the Macquarie University (Sydney) LEAD 2010 award for research on the management of cultural differences in learning and teaching, and the Chartered Institute of Management (UK) 2014 Management Book of the Year Award. Her most recent publications include Communication across Cultures (Palgrave Macmillan, UK, 2012)

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