Building the E-Service Society

E-Commerce, E-Business, and E-Government

  • Winfried Lamersdorf
  • Volker Tschammer
  • Stéphane Amarger
Conference proceedings

Part of the IFIP International Federation for Information Processing book series (IFIPAICT, volume 146)

Table of contents

  1. Front Matter
    Pages i-xii
  2. E-Government Models and Processes

    1. Front Matter
      Pages 1-1
    2. Amauri Marques da Cunha, Paulo Mendez Costa
      Pages 3-21
    3. Hugo C. Hoeschl, Tânia Cristina D. Bueno, Andre Bortolon, Eduardo S. Mattos, Marcelo S. Ribeiro, Irineu Theiss et al.
      Pages 23-41
    4. Maria Wimmer, Roland Traunmüller
      Pages 43-64
  3. E-Governance

    1. Front Matter
      Pages 65-65
    2. Thais Garcia, Claudia Pomar, Hugo Cesar Hoeschl
      Pages 67-76
    3. Lucia Filgueiras, Plinio Aquino Jr., Vera Tokairim, Carlos Torres, Iara Barbarian
      Pages 77-87
  4. M-Commerce

    1. Front Matter
      Pages 109-109
    2. Thomas Lindner, Lothar Fritsch, Kilian Plank, Kai Rannenberg
      Pages 131-148
  5. Service Provisioning

    1. Front Matter
      Pages 169-169
    2. Henry Nordström, Markku Sääksjärvi
      Pages 171-186
    3. Bob Sugden, Rob Wilson
      Pages 187-202
    4. Anna Moberg, Birger Rapp, Charlotte Stoltz, Reima Suomi
      Pages 203-223
  6. Purchase and Payment

    1. Front Matter
      Pages 225-225
    2. Hao Wang, Heqing Guo
      Pages 227-245
    3. Antonis Ramfos, Stamatis Karnouskos, András Vilmos, Balázs Csik, Petra Hoepner, Nikolaos Venetakis
      Pages 247-261
  7. E-Business Architectures and Processes

    1. Front Matter
      Pages 263-263
    2. Ivo J. G. dos Santos, Edmundo R. M. Madeira
      Pages 265-285
    3. Christian Zirpins, Giacomo Piccinelli
      Pages 287-305
    4. Neil Paiva Tizzo, José Renato Borelli, Manuel de Jesus Mendes, Luciano Lançia Damasceno, Aqueo Kamada, Adriana Figueiredo et al.
      Pages 307-326
  8. Infrastructures and Marketplaces

    1. Front Matter
      Pages 327-327
    2. Tobias Baier, Christian P. Kunze
      Pages 329-342
    3. Yezekael Hayel, Laura Wynter, Parijat Dube
      Pages 359-372
  9. Value Chain Management

    1. Front Matter
      Pages 373-373
    2. Martin Barnett, Paul Alexander
      Pages 375-394
    3. Zoran Milosevic, Peter F. Linington, Simon Gibson, Sachin Kulkarni, James Cole
      Pages 413-429
  10. E-Business Models

    1. Front Matter
      Pages 431-431
    2. Jukka Heikkilä, Marikka Heikkilä, Jari Lehmonen
      Pages 433-453
    3. Dirk Deschoolmeester, Evelyne Vanpoucke, Peter Willaert
      Pages 455-473
  11. Back Matter
    Pages 491-492

About these proceedings


Building the E-Service Society is a state-of-the-art book which deals with innovative trends in communication systems, information processing, and security and trust in electronic commerce, electronic business, and electronic government. It comprises the proceedings of I3E2004, the Fourth International Conference on E-Commerce, E-Business, and E-Government, which was held in August 2004 as a co-located conference of the 18th IFIP World Computer Congress in Toulouse, France, and sponsored by the International Federation for Information Processing (IFIP).

The book contains recent results and developments in the following areas:

E-Government Models and Processes,
Service Provisioning.

Infrastructures and Marketplaces,
Purchase and Payment.

Value Chain Management,
E-Business Architectures and Processes,
E-Business Models.


B2C E-Business E-Commerce Electronic Business Electronic Commerce Electronic Market organization search engine marketing (SEM)

Editors and affiliations

  • Winfried Lamersdorf
    • 1
  • Volker Tschammer
    • 2
  • Stéphane Amarger
    • 3
  1. 1.Hamburg UniversityGermany
  2. 2.Fraunhofer FOKUSGermany
  3. 3.Hitachi Europe SASFrance

Bibliographic information

  • DOI
  • Copyright Information Springer Science + Business Media, Inc. 2004
  • Publisher Name Springer, Boston, MA
  • eBook Packages Springer Book Archive
  • Print ISBN 978-1-4020-8154-5
  • Online ISBN 978-1-4020-8155-2
  • Series Print ISSN 1571-5736
  • Buy this book on publisher's site
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