Cross-Cultural Management and Quality Performance

Chinese Construction Firms in Nigeria

  • Yomi Babatunde
  • Sui Pheng Low

Table of contents

  1. Front Matter
    Pages i-xix
  2. Yomi Babatunde, Sui Pheng Low
    Pages 1-9
  3. Yomi Babatunde, Sui Pheng Low
    Pages 11-29
  4. Yomi Babatunde, Sui Pheng Low
    Pages 31-43
  5. Yomi Babatunde, Sui Pheng Low
    Pages 45-57
  6. Yomi Babatunde, Sui Pheng Low
    Pages 67-92
  7. Yomi Babatunde, Sui Pheng Low
    Pages 93-113
  8. Yomi Babatunde, Sui Pheng Low
    Pages 115-206
  9. Yomi Babatunde, Sui Pheng Low
    Pages 207-220
  10. Back Matter
    Pages 221-462

About this book


This book explores China’s global competitiveness in the building of infrastructures with a particular interest in the resource-rich African countries. The book begins with a comprehensive literature review on total quality management (TQM) and national culture, followed by reviews of the construction industries in China and Nigeria. This provides better understanding of the linkages between TQM, based on the International Organization for Standardization’s ISO 9000 quality management systems (QMS), and national culture, based on Emeritus Professor Geert Hofstede’s national cultural dimensions. Premised on the culture-specificity and bi-directionality relationships between TQM and national culture, this book investigates the construction industries in China and Nigeria including their strengths, weaknesses, opportunities, and threats (SWOT) as well as an appraisal of their historical and emerging relationships. In its conceptual approach, this book presents different models in the lead up to its primary theoretical contribution of a quality management assessment model (QMAM) that was adopted during the study’s field work. The book also presents relevant lessons relating to cross cultural management and quality performance not only to the Nigerians but also other foreign players in Nigeria’s construction industry.


China Construction Industry Construction Economics Construction Management Infrastructure Building in Developing Economy Nigeria Construction Industry Quality Management Systems (QMS) Total Quality Management (TQM)

Authors and affiliations

  • Yomi Babatunde
    • 1
  • Sui Pheng Low
    • 2
  1. 1.Construction Economics and ManagementUniversity of the WitwatersrandJohannesburgSouth Africa
  2. 2.Department of BuildingNational University of SingaporeSingaporeSingapore

Bibliographic information

  • DOI
  • Copyright Information Springer Science+Business Media Singapore 2015
  • Publisher Name Springer, Singapore
  • eBook Packages Business and Economics
  • Print ISBN 978-981-287-361-3
  • Online ISBN 978-981-287-362-0
  • Buy this book on publisher's site
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