© 2020

Effective Medical Communication

The A, B,C, D, E of it

  • Subhash Chandra Parija
  • Balachandra V. Adkoli
  • Covers key aspects of communication skills required by a medical professional

  • Presents a unique approach known as A, B, C, D and E – Assess Need, Brief, Contextualize, Describe and Evaluate

  • Uses various illustrative tools, including case scenarios, anecdotes, tables and graphs


Table of contents

  1. Front Matter
    Pages i-xxvi
  2. Communication Skill for Everyone - Begin with a Bang!

    1. Front Matter
      Pages 1-1
    2. Rasnayaka M. Mudiyanse, Amaya Ellawala
      Pages 3-15
    3. Subhash Chandra Parija, Balachandra V. Adkoli
      Pages 17-26
    4. Balachandra V. Adkoli, Subhash Chandra Parija
      Pages 27-36
  3. For Students and Residents: Catch Them Young!

    1. Front Matter
      Pages 37-37
    2. B. Vishnu Bhat, Manoj Kumar Kingsley
      Pages 39-47
    3. Krishna Seshadri
      Pages 49-61
    4. Nirmala N. Rege, Raakhi K. Tripathi
      Pages 77-90
  4. For Junior and Mid Faculty: Hold Them Strong!

    1. Front Matter
      Pages 99-99
    2. Tejinder Singh, Rajiv Mahajan
      Pages 101-110
    3. Tony George Jacob, Peush Sahni
      Pages 123-130
    4. Balachandra V. Adkoli, Subhash Chandra Parija
      Pages 149-157
  5. For Leaders: Can’t Go Wrong!

    1. Front Matter
      Pages 159-159
    2. Subhash Chandra Parija, Balachandra V. Adkoli
      Pages 161-168

About this book


Effective communication is at the heart of medical profession, whether it is patient-doctor communication, interpersonal communication, or communication with the scientific and research community. However, medical professionals are not adequately trained in these skills, and when it comes to presentations, the message is often lost due to inadequate preparation, ineffective slides, and a generally unconvincing performance by the presenter. This book addresses all aspects of the communication skills required by individuals entering medical school as well as professionals farther up the career ladder. Each chapter offers a quote or a statement that captures the essence of the text. Adopting a unique approach known an A, B, C, D and E  (Assess Need, Brief, Contextualize, Describe and Evaluate) the book includes abundant illustrations, real-world case scenarios, anecdotes, tables, graphs and cartoons, as well as practical information, and tips on communicating effectively. As such it is a valuable resource for new and experienced clinicians, educators and researchers wanting to improve their communications skills.


Communication Skills Interpersonal communication Faculty Development Medical Education Health Professions Education Undergraduate education Post-graduate education Assessment strategies Evaluation, feedback Mentoring Reflection Quality assurance

Editors and affiliations

  • Subhash Chandra Parija
    • 1
  • Balachandra V. Adkoli
    • 2
  1. 1.Sri Balaji Vidyapeeth (Deemed-to-be University)PondicherryIndia
  2. 2.Sri Balaji Vidyapeeth (Deemed-to-be University)PondicherryIndia

About the editors

Professor Subhash Chandra Parija is the Vice-Chancellor of Sri Balaji Vidyapeeth, A Deemed-to-be University at Pondicherry and is the former Director of Jawaharlal Institute of Postgraduate Medical Education and Research (JIPMER), Pondicherry, India, and has nearly three and a half decades of teaching and research experience in medical microbiology. Prof. Parija is a Food and Agriculture Organization (FAO) expert and has been consulted to draft guidelines on food safety with regard to parasites. He was a member of the MD examination boards at Colombo University, Sri Lanka; Sultan Qaboos University, Oman; and the University of Malaya, Malaysia. He was awarded a D.Sc. by Madras University for his contributions in the field of medical parasitology. The author of fifteen books, including the Text Book of Medical Parasitology, he has published more than 335 papers in leading national and international journals. 

Professor Balachandra V. Adkoli M.Sc, M Ed., Ph D, M MEd Ed (Dundee), is currently the Director of Health Professions  Education at Sri Balaji Vidyapeeth (NAAC – A-Graded Deemed University), Pondicherry. He has worked at the National Teacher Training Centre, (NTTC), Jawaharlal Institute of Postgraduate Medical Education and Research (JIPMER), Pondicherry (1985-91), and at the All India Institute of Medical Sciences, New Delhi (1991-2012). He has completed short-term assignments at the University of Dammam, Kingdom of Saudi Arabia, and was the Content Manager for the National Health Portal. He is an accredited educator for the American College of Surgeons’ Advanced Trauma Life Support (ATLS) programme. 

Bibliographic information

  • Book Title Effective Medical Communication
  • Book Subtitle The A, B,C, D, E of it
  • Editors Subhash Chandra Parija
    Balachandra V. Adkoli
  • DOI
  • Copyright Information Springer Nature Singapore Pte Ltd. 2020
  • Publisher Name Springer, Singapore
  • eBook Packages Medicine Medicine (R0)
  • Softcover ISBN 978-981-15-3408-9
  • eBook ISBN 978-981-15-3409-6
  • Edition Number 1
  • Number of Pages XXVI, 266
  • Number of Illustrations 3 b/w illustrations, 65 illustrations in colour
  • Topics Premedical Education
    Medical Education
  • Buy this book on publisher's site


“This book is written for almost any level of medical experience from medical students through practicing clinicians. … I found this book to be a creative way of introducing different forms of communication for medical providers. Readers can complete this book in one sitting or refer to specific chapters for targeted learning.” (Ambereen Kurwa Mehta, Doody's Book Reviews, December 4, 2020)