Table of contents

  1. Front Matter
    Pages i-xxiii
  2. Sriram Birudavolu, Biswajit Nag
    Pages 1-12
  3. Sriram Birudavolu, Biswajit Nag
    Pages 13-37
  4. Sriram Birudavolu, Biswajit Nag
    Pages 39-62
  5. Sriram Birudavolu, Biswajit Nag
    Pages 63-115
  6. Sriram Birudavolu, Biswajit Nag
    Pages 117-140
  7. Sriram Birudavolu, Biswajit Nag
    Pages 141-184
  8. Sriram Birudavolu, Biswajit Nag
    Pages 185-209
  9. Sriram Birudavolu, Biswajit Nag
    Pages 211-238
  10. Sriram Birudavolu, Biswajit Nag
    Pages 239-273
  11. Sriram Birudavolu, Biswajit Nag
    Pages 313-338
  12. Back Matter
    Pages 351-360

About this book


This book investigates the real process of unleashing the power of Information and Communications Technology (ICT) through Open Innovation and strategic choices.

 It covers the most important aspects of ICT in a nutshell and details the road to the future through business innovation. ICT, of which telecom and IT constitute the core, is currently permeating and transforming every sphere of life, ranging from commerce, manufacturing, education and healthcare, to agriculture, banking, governance, media and entertainment. Today, telecommunication and ICT, in general, are essential to a country’s economic development and competitiveness as recognized both by the World Bank and the Asian Development Bank. Due to the powerful, disruptive and rapid forces unleashed by ICT tsunami, organisations not only struggle to harness the potential of ICT but can also be overwhelmed by the changes, complexity, competition and regulatory environment it brings up.

This book provides a clue to organisations on how to sustain and succeed by leveraging ICT in absence of extensive in-house expertise across the breadth and depth of these areas.  The driving theme of the book is about opening up organizational and business models, by presenting an integrated roadmap to a future with ICT, by co-opting, cooperating and competing with other organisations.

 Constructing the right strategy and building the necessary social capital for open innovation through collaboration with partners, government, academia and users (Quadruple Helix Model) are essential steps in such a process.


Open Innovation Information and Communications Technology (ICT) Quadruple Helix Model Strategy Cloud Computing Telecommunications Enterprise Architecture Digital Economy

Authors and affiliations

  • Sriram Birudavolu
    • 1
  • Biswajit Nag
    • 2
  1. 1.Sr. Vice President - Information SciencesT-Hub FoundationHyderabadIndia
  2. 2.Indian Institute of Foreign TradeNew DelhiIndia

Bibliographic information

  • DOI
  • Copyright Information The Editor(s) (if applicable) and The Author(s) 2019
  • Publisher Name Palgrave Macmillan, Singapore
  • eBook Packages Business and Management
  • Print ISBN 978-981-13-1674-6
  • Online ISBN 978-981-13-1675-3
  • Buy this book on publisher's site
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