© 2018

Shaping the University of the Future

Using Technology to Catalyse Change in University Learning and Teaching


Table of contents

  1. Front Matter
    Pages i-xviii
  2. Stephen James Marshall
    Pages 1-30
  3. Making Sense of the Context for Change in Higher Education

    1. Front Matter
      Pages 31-31
    2. Stephen James Marshall
      Pages 33-45
    3. Stephen James Marshall
      Pages 47-75
    4. Stephen James Marshall
      Pages 77-102
    5. Stephen James Marshall
      Pages 123-139
  4. Technology

    1. Front Matter
      Pages 141-141
    2. Stephen James Marshall
      Pages 143-145
    3. Stephen James Marshall
      Pages 147-166
    4. Stephen James Marshall
      Pages 167-196
    5. Stephen James Marshall
      Pages 213-251
    6. Stephen James Marshall
      Pages 253-280
  5. Sensemaking and Change in Higher Education

    1. Front Matter
      Pages 281-281
    2. Stephen James Marshall
      Pages 283-287
    3. Stephen James Marshall
      Pages 315-347
    4. Stephen James Marshall
      Pages 349-386

About this book


This book focuses on developing an understanding of the complex interplay of forces acting on individual universities and higher education systems to enable leaders and practitioners to take purposeful and strategic action. It explores the challenging landscape of higher education and the pressures that are reshaping the university as a societal institution, describing the complex interplay of technological, sociological, political and economic forces driving change. The issues analysed are global in scope, reflecting the diversity of contexts, but also the common nature of the challenges facing institutions individually and collectively. The analysis draws on the lessons learnt and evidence from over fifty organisational case studies undertaken by the author over the past decade, exploring organisational change in higher education institutions in New Zealand, Australia, the United States and the United Kingdom, and on his engagement as president of the ACODE organisation with colleagues responsible for learning technological change in Australasia. The book helps institutions respond to technological change purposefully, in ways that build upon a clear understanding of the complex nature of the existing institution, its students and the organisational context.


E-learning Technology Technology and changing universities University strategies for Massively Online Open Courses Organizational change in higher education Organizational change in universities Transformative change of universities Transformative change of higher education Sense-making and sense-giving Leading change in higher education Leading change in universities Innovation in higher education Disruptive change in higher education Strategies for change impact of technology on higher education

Authors and affiliations

  1. 1.Victoria University of WellingtonWellingtonNew Zealand

About the authors

Dr Stephen Marshall is an Associate Professor in Educational Technology at the Victoria University of Wellington Centre for Academic Development and president of the Australasian Council on Open and Distance Education. Stephen is a member of the New Zealand Ministry of Education Tertiary E-Learning Reference Group, associate editor of the Australasian Journal of Educational Technology, and Co-Editor of the Higher Education Research and Development journal. Stephen leads Victoria University Digital Vision and Strategy for Learning and Teaching initiatives and researches in the areas of e-learning benchmarking, plagiarism and academic integrity, intellectual property, and the development of educational policy and strategy supporting and encouraging the effective use of technology. He is co-creator of the internationally recognised and applied e-learning maturity model and is currently developing a national capability framework for tertiary education for the New Zealand Tertiary Education Commission.

Bibliographic information

  • Book Title Shaping the University of the Future
  • Book Subtitle Using Technology to Catalyse Change in University Learning and Teaching
  • Authors Stephen James Marshall
  • DOI
  • Copyright Information Springer Nature Singapore Pte Ltd. 2018
  • Publisher Name Springer, Singapore
  • eBook Packages Education Education (R0)
  • Hardcover ISBN 978-981-10-7619-0
  • Softcover ISBN 978-981-13-5662-9
  • eBook ISBN 978-981-10-7620-6
  • Edition Number 1
  • Number of Pages XVIII, 592
  • Number of Illustrations 19 b/w illustrations, 13 illustrations in colour
  • Topics Higher Education
    Educational Technology
    Educational Policy and Politics
  • Buy this book on publisher's site
Industry Sectors
Finance, Business & Banking


“This book is inquisitive, insightful, and constructive. … this book can be enlightening for academic researchers, teacher trainers, administrators, policymakers, and learners interested in cutting-edge research on new and emerging technologies in education. It is also good for university leaders to explore how to use technology in education and to understand how its use has shaped the concepts of education and higher learning.” (Hua-Ling Guo and Ya-Ting Huang, Higher Education, Vol. 79, 2020)