User Acceptance of Mobile Notifications

  • Tilo Westermann

Part of the T-Labs Series in Telecommunication Services book series (TLABS)

Table of contents

  1. Front Matter
    Pages i-xvi
  2. Introduction and Motivation

    1. Front Matter
      Pages 1-1
    2. Tilo Westermann
      Pages 3-6
  3. Background

    1. Front Matter
      Pages 7-7
    2. Tilo Westermann
      Pages 9-39
  4. Technical Framework

    1. Front Matter
      Pages 41-41
  5. Studies

    1. Front Matter
      Pages 61-61
    2. Tilo Westermann
      Pages 63-79
    3. Tilo Westermann
      Pages 81-102
    4. Tilo Westermann
      Pages 103-121
  6. Conclusion

    1. Front Matter
      Pages 123-123
    2. Tilo Westermann
      Pages 125-131
  7. Back Matter
    Pages 133-144

About this book


This book presents an alternative approach to studying smartphone-app user notifications. It starts with insights into user acceptance of mobile notifications in order to provide tools to support users in managing these. It extends previous research by investigating factors that influence users’ perception of notifications and proposes tools addressing the shortcomings of current systems. It presents a technical framework and testbed as an approach for evaluating the usage of mobile applications and notifications, and then discusses a series of studies based on this framework that investigate factors influencing users’ perceptions of mobile notifications. Lastly, a set of design guidelines for the usage of mobile notifications is derived that can be employed to support users in handling notifications on smartphones.


smartphone app notification technostress user preference sound modality silent notifications

Authors and affiliations

  • Tilo Westermann
    • 1
  1. 1.Telekom Innovation Laboratories Quality & Usability Lab Telekom Innovation LaboratoriesBerlinGermany

Bibliographic information

  • DOI
  • Copyright Information Springer Nature Singapore Pte Ltd. 2017
  • Publisher Name Springer, Singapore
  • eBook Packages Engineering Engineering (R0)
  • Print ISBN 978-981-10-3850-1
  • Online ISBN 978-981-10-3851-8
  • Series Print ISSN 2192-2810
  • Series Online ISSN 2192-2829
  • Buy this book on publisher's site
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