Emotional Labour and Lesson Observation

A Study of England's Further Education

  • Ursula Edgington

Table of contents

  1. Front Matter
    Pages i-xviii
  2. Researching Lesson Observation: Aims, Contexts and Theory

    1. Front Matter
      Pages 1-1
    2. Ursula Edgington
      Pages 3-16
    3. Ursula Edgington
      Pages 17-46
    4. Ursula Edgington
      Pages 47-67
    5. Ursula Edgington
      Pages 69-91
  3. Findings, Conclusions and Future Directions

    1. Front Matter
      Pages 93-93
    2. Ursula Edgington
      Pages 95-140
    3. Ursula Edgington
      Pages 141-172
    4. Ursula Edgington
      Pages 173-205
    5. Ursula Edgington
      Pages 207-217
  4. Back Matter
    Pages 219-226

About this book


This book presents research on emotion work and the emotional labour of teaching and learning based in England’s further education sector, where an increasing emphasis on marketised systems means accountability and audit cultures have become embedded within everyday teaching practice. Uniquely, this book explores micro-level issues of the managerial policies relating to classroom lesson observations as well as the profoundly emotional, philosophical aspects of these situations, which research asserts cause stress and anxiety for many staff. 

Drawing on theoretical psychosocial concepts exploring the interplay of hidden or ‘underground’ micro and macro elements of teaching and learning contexts, the book illuminates how the presence of an observer fundamentally alters the dynamics of a classroom. The author argues that it is not necessarily the performativity that creates the stress and anxiety in an observation but the individual’s perception of this performativity and how it relates to a wider consideration of their emotional labour in the classroom. For this reason, the book puts forward a case for ending the formal, graded method of lesson observations in favour of a developmental, holistic approach that is sensitive to the emotional nuances of the individuals involved as well as the social and historical contexts of the institutions in which they are situated.

The diverse use of lesson observations as a tool for staff development and quality assurance policies make this a valuable resource for educational researchers, policy-makers, teachers and managers from many different sectors and backgrounds.


Accountability Assessment of teaching Bourdieu Emotional labour Higher Education in the United Kingdom Lesson observations Performativity Professional habitus Professional identity Quality assurance in teaching Quality in Higher Education Reflexivity in teaching Teaching and learning observations

Authors and affiliations

  • Ursula Edgington
    • 1
  1. 1.CambridgeNew Zealand

Bibliographic information

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