Analysis of Resource Management in Complex Work Systems

Using the Example of Sterile Goods Management in Hospitals

  • Qinglian Lin

Table of contents

  1. Front Matter
    Pages i-vii
  2. Qinglian Lin
    Pages 1-11
  3. Qinglian Lin
    Pages 13-15
  4. Qinglian Lin
    Pages 17-19
  5. Qinglian Lin
    Pages 21-37
  6. Qinglian Lin
    Pages 39-58
  7. Qinglian Lin
    Pages 59-81
  8. Qinglian Lin
    Pages 83-110
  9. Qinglian Lin
    Pages 111-118
  10. Qinglian Lin
    Pages 119-120
  11. Back Matter
    Pages 121-123

About this book


This book develops and assesses a decision-making model for resource management in complex work systems in line with the “Systems Engineering” method. It applies the Balanced Scorecard to the development of the criteria system for decision-making, and employs fuzzy linguistics theory to evaluate the alternatives. Further, the book assesses the application of this model in a hospital that has to decide whether or not to outsource its sterile goods. The use of the model opens up a diverse range of fields for decision-making in the area of complex work systems.


Resource Management Decision Making Multidisciplinary DERESIS Hospital Goods Management Healthcare Management Fuzzy Linguistics Theory

Authors and affiliations

  • Qinglian Lin
    • 1
  1. 1.School of ManagementXiamen University School of ManagementXiamen, FujianChina

Bibliographic information

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