Table of contents

  1. Front Matter
    Pages i-xvi
  2. Strategy Development

    1. Front Matter
      Pages 1-1
    2. Olivier Serrat
      Pages 3-6 Open Access
    3. Olivier Serrat
      Pages 7-10 Open Access
    4. Olivier Serrat
      Pages 11-14 Open Access
    5. Olivier Serrat
      Pages 15-20 Open Access
    6. Olivier Serrat
      Pages 21-26 Open Access
    7. Olivier Serrat
      Pages 27-30 Open Access
    8. Olivier Serrat
      Pages 31-34 Open Access
    9. Olivier Serrat
      Pages 35-38 Open Access
    10. Olivier Serrat
      Pages 39-43 Open Access
    11. Olivier Serrat
      Pages 45-56 Open Access
    12. Olivier Serrat
      Pages 57-67 Open Access
    13. Olivier Serrat
      Pages 69-71 Open Access
    14. Olivier Serrat
      Pages 73-89 Open Access
    15. Olivier Serrat
      Pages 91-106 Open Access
    16. Olivier Serrat
      Pages 107-110 Open Access
    17. Olivier Serrat
      Pages 111-118 Open Access
    18. Olivier Serrat
      Pages 119-128 Open Access
    19. Olivier Serrat
      Pages 129-134 Open Access

About this book


This book is open access under a CC BY-NC 3.0 IGO license.

This book comprehensively covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible “chunks,” it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; “cheat sheets” that simplify access and reference to individual articles; as well as the grouping of many of these topics under recurrent themes make this book unique. In addition, it provides scalable tried-and-tested tools, method and approaches for improved organizational effectiveness. The research included is particularly useful to knowledge workers engaged in executive leadership; research, analysis and advice; and corporate management and administration. It is a valuable resource for those working in the public, private and third sectors, both in industrialized and developing countries.


Strategy Development Collaboration Mechanisms Knowledge Sharing and Learning Knowledge Capture and Storage Competencies Management Techniques

Authors and affiliations

  1. 1.Asian Development BankMandaluyongPhilippines

About the authors

Olivier Serrat is a principal knowledge management specialist in the Asian Development Bank. A staunch advocate of learning, he has written numerous publications and developed multiple initiatives to prime and energize organization, people, knowledge, and technology for learning, and help ADB evolve into a learning organization that continuously improves its development effectiveness and is accountable to its stakeholders. His specialties include environmental management, evaluation, knowledge management, strategic planning, project design, project implementation, and public relations. Olivier obtained an undergraduate degree in economics from the University of Kent and a master's degree in agricultural economics from the University of London.

Bibliographic information