Organisational Justice and Citizenship Behaviour in Malaysia

  • Hooi Lai Wan

Part of the Governance and Citizenship in Asia book series (GOCIA)

About this book


This book presents the current state of knowledge concerning developments in organisational behaviour and human capital management in the new millennium. It features an in-depth study among managerial staff in the manufacturing sector in Malaysia to reflect employee perceptions of organisational justice, organisational citizenship behaviour, job satisfaction and manager-employee exchanges. Specifically, it seeks to establish the relationships between these constructs to better manage human capital. With globalisation and the increased career mobility of young talents, organisational citizenship behaviour is of paramount importance in order to retain these workers. The study’s greatest contribution is its identification of key indicators that influence organisational citizenship behaviour. Knowing which type of organisational justice is salient for each construct allows the management to proactively improve conditions at the workplace. In essence, this book is intended to draw attention to those aspects of managing human capital that ought to receive the most attention, but are often overlooked in practice. In light of ongoing global challenges, it seeks to improve governance at the workplace. It offers a valuable resource for researchers and practitioners alike, as well as graduate students writing their dissertations.                       


Citizenship in Malaysia Job satisfaction Leader-member exchange Manufacturing sector Organisational citizenship behaviour Organisational justice Social justice

Authors and affiliations

  • Hooi Lai Wan
    • 1
  1. 1.The University of NottinghamNottingham University Business School The University of NottinghamSemenyih, Selangor Darul EhsanMalaysia

Bibliographic information

  • DOI
  • Copyright Information Springer Science+Business Media Singapore 2016
  • Publisher Name Springer, Singapore
  • eBook Packages Business and Management
  • Print ISBN 978-981-10-0028-7
  • Online ISBN 978-981-10-0030-0
  • Series Print ISSN 2365-6255
  • Series Online ISSN 2365-6263
  • Buy this book on publisher's site
Industry Sectors
Finance, Business & Banking