Trust within Organizations of the New Economy

A Cross-Industrial Study

  • Authors
  • Marco Tulio Zanini

Part of the International Management Studies book series (INTMAN)

Table of contents

  1. Front Matter
    Pages I-XXVII
  2. Marco Tulio Zanini
    Pages 1-10
  3. Marco Tulio Zanini
    Pages 11-88
  4. Marco Tulio Zanini
    Pages 89-159
  5. Marco Tulio Zanini
    Pages 161-212
  6. Marco Tulio Zanini
    Pages 253-260
  7. Back Matter
    Pages 261-324

About this book


The role of trust in governing institutions has been disputed for years. Increasing uncertainty and people’s personal concerns about future perspectives seem to have created an increasing need for what we call trust. Simultaneously, the same uncertainty that induces this increased demand for trust seems to be undermining it.

Marco Tulio Zanini examines the effects of different industry-specific institutional framework constraints on the level of trust within business organizations, particularly the possible differences in old and new economy. Based on the results of a survey carried out in seven major companies from different sectors of the Brazilian economy, the author shows that trust is more likely to be found in relatively stable, hierarchical and bureaucratic organizations whereas there is comparatively little trust in new economy firms.


Brazilian economy Business Institutional Uncertainty New Economy Relational Contracts Vertrauen

Bibliographic information

Industry Sectors
Materials & Steel
Chemical Manufacturing
Finance, Business & Banking
Consumer Packaged Goods