Advertisement

© 2008

Call Center Lexikon

Die wichtigsten Fachbegriffe der Branche verständlich erklärt

  • Authors
Book
  • 21k Downloads

Table of contents

  1. Front Matter
    Pages 1-8
  2. A
    Pages 9-27
  3. B
    Pages 29-42
  4. C
    Pages 43-70
  5. D
    Pages 71-79
  6. E
    Pages 81-84
  7. F
    Pages 85-90
  8. G/H
    Pages 91-101
  9. I/J
    Pages 103-108
  10. K
    Pages 109-111
  11. L
    Pages 113-117
  12. M
    Pages 119-123
  13. N/O
    Pages 125-131
  14. P/Q
    Pages 133-145
  15. R
    Pages 147-153
  16. S
    Pages 155-168
  17. T
    Pages 169-176
  18. U/V
    Pages 177-184
  19. Pages 185-193
  20. Back Matter
    Pages 195-195

About this book

Keywords

Call Center Call Center Management Call Center Technik Communication Center Kundenservice Telefon

About the authors

Simone Fojut ist Chefredakteurin der Zeitschrift "Call Center Profi" und Buchautorin zu Call- Center-Themen.

Bibliographic information

  • Book Title Call Center Lexikon
  • Book Subtitle Die wichtigsten Fachbegriffe der Branche verständlich erklärt
  • Authors Simone Fojut
  • DOI https://doi.org/10.1007/978-3-8349-9600-8
  • Copyright Information Gabler Verlag | GWV Fachverlage GmbH, Wiesbaden 2008
  • Publisher Name Gabler
  • eBook Packages Business and Economics (German Language)
  • Hardcover ISBN 978-3-8349-0594-9
  • eBook ISBN 978-3-8349-9600-8
  • Edition Number 1
  • Number of Pages IV, 192
  • Number of Illustrations 0 b/w illustrations, 0 illustrations in colour
  • Topics Sales/Distribution
  • Buy this book on publisher's site
Industry Sectors
Pharma
Automotive
Chemical Manufacturing
Finance, Business & Banking
Engineering