Cruise Management

Information and Decision Support Systems

  • Editors
  • Alexis Papathanassis
  • Michael H. Breitner
  • Cornelia Schoen
  • Nadine Guhr

Table of contents

  1. Front Matter
    Pages I-XI
  2. Ines Nee, Florence Faber
    Pages 19-56
  3. Michael Hrušovský, Konstantin Noeres
    Pages 105-113
  4. Alexandra Hauser, My Linh Truong
    Pages 115-137
  5. Jens Kaulbars, Elena Nunn
    Pages 139-171
  6. Sini Markkanen, Linda Pieszek
    Pages 173-184
  7. Christian Krause, Kenan Degirmenci
    Pages 185-203
  8. Julia Lüer, Björn Meier, Carolin Rauscher
    Pages 205-222
  9. Peter Hackstedt
    Pages 233-247
  10. Back Matter
    Pages 249-249

About this book

Introduction

Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-8349-7159-3
  • Copyright Information Gabler Verlag | Springer Fachmedien Wiesbaden GmbH 2012
  • Publisher Name Gabler Verlag
  • eBook Packages Business and Economics
  • Print ISBN 978-3-8349-3272-3
  • Online ISBN 978-3-8349-7159-3
  • About this book
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