Data Envelopment Analysis in the Service Sector

  • Editors
  • Georg Westermann

Part of the Harzer wirtschaftswissenschaftliche Schriften book series (HWS)

Table of contents

  1. Front Matter
    Pages I-X
  2. Lawrence M. Seiford
    Pages 1-22
  3. Laurens Cherchye, Tom Van Puyenbroeck
    Pages 51-64
  4. Holger Scheel
    Pages 65-78
  5. Wenbin Liu, John Sharp
    Pages 79-101
  6. Rolf Färe, Shawna Grosskopf, Pontus Roos
    Pages 121-132
  7. Rob Ball, Elizabeth Roberts, Richard Thomas
    Pages 133-157
  8. Rajiv D. Banker, Hsihui Chang, Reba Cunningham, Ram Natarajan
    Pages 159-182
  9. Maria da Conceição Sampaio de Sousa, Francisco S. Ramos
    Pages 237-267
  10. Finn R. Førsund, Kjell Ove Kalhagen
    Pages 269-308

About this book


The public and private service sector shows some specificity that classical measurement and benchmarking instruments normally fail to serve. Missing prices for public goods or distinct firm-specific solutions to the same problem - and, thus, different production techniques - are only two of the frequently arising problems. This volume emphasizes the possibilities to adjust and develop the methodology of Data Envelopment Analysis in order to meet the requirements of the service sector and highlights the widespread application of the instrument - especially to problems the orthodox methods fail to solve or to emerging fields within the service sector.


Accounting Data-Envelopment-Analysis Dateneinhüllanalyse Dienstleistung Harzer wirtschaftswissenschaftliche Schriften Management Wirtschaft Wirtschaftswissenschaft data envelopment

Bibliographic information

  • DOI
  • Copyright Information Springer Fachmedien Wiesbaden 1999
  • Publisher Name Deutscher Universitätsverlag, Wiesbaden
  • eBook Packages Springer Book Archive
  • Print ISBN 978-3-8244-7012-9
  • Online ISBN 978-3-663-08343-6
  • Buy this book on publisher's site
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