Managing Cultural Diversity in Small and Medium-Sized Organizations

A Guideline for Practitioners

  • Torsten M. Kühlmann
  • Ramona Heinz

Part of the Internationale Wirtschaftspartner book series (INWI)

Table of contents

  1. Front Matter
    Pages I-XII
  2. Torsten M. Kühlmann, Ramona Heinz
    Pages 1-12
  3. Torsten M. Kühlmann, Ramona Heinz
    Pages 13-81
  4. Torsten M. Kühlmann, Ramona Heinz
    Pages 83-94
  5. Back Matter
    Pages 95-102

About this book


Torsten M. Kühlmann and Ramona Heinz developed this guideline in reference to a European project designed to analyze the overall situation of skilled immigrants. They show that the management of a workforce which is comprised of people from diverse cultural backgrounds is a challenge for small and medium-sized companies. In particular, the challenge is not only to find but also to integrate and retain immigrant workers and to use their potential to a full extent. This guideline has been developed in order to meet these challenges. It has a special focus on small to medium-sized organizations and sets out to give an introduction to the topic of “managing cultural diversity” and “integrating highly skilled immigrants.” 

  • Why Tackle Cultural Diversity?
  • What Does Cultural Diversity Management Involve?
  • How to Hire and Relocate Employees from Abroad
  • How to Integrate Immigrant Employees
  • How to Create a Positive Diversity Climate
  • How to Evaluate Cultural Diversity Management

Target Groups
  • Researchers and students in the fields of human resource management and international management
  • Top management, HR management, and executives in small and medium-sized organizations

The Authors
Torsten M. Kühlmann is full professor of business administration in the Department of Law, Economics and Business Administration, University of Bayreuth, Germany. 
Ramona Heinz is a research assistant at the Bayreuth Research Institute for Small and Medium Sized Organizations e.V. at the University of Bayreuth. 


Immigrants International Manual Qualified Staff Integration

Authors and affiliations

  • Torsten M. Kühlmann
    • 1
  • Ramona Heinz
    • 2
  1. 1.Business AdministrationBayreuth University Business AdministrationBayreuthGermany
  2. 2.BF/M-Bayreuth BayreuthGermany

Bibliographic information

Industry Sectors
Chemical Manufacturing
Finance, Business & Banking
Consumer Packaged Goods