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© 2014

Managing Process Innovation through Exploitation and Exploration

A Study on Combining TQM and BPR in the Norwegian Industry

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Table of contents

  1. Front Matter
    Pages I-XVII
  2. Tor Tønnessen
    Pages 1-4
  3. Tor Tønnessen
    Pages 17-26
  4. Tor Tønnessen
    Pages 27-33
  5. Tor Tønnessen
    Pages 43-48
  6. Tor Tønnessen
    Pages 49-82
  7. Tor Tønnessen
    Pages 253-276
  8. Back Matter
    Pages 277-318

About this book

Introduction

In order to stay efficient, companies need to improve their existing business processes on a continuous basis. To ensure competitive edge, it is essential for companies to adapt radically to new business opportunities and when external demands change. However, experience and research show that companies have difficulties managing both the continuous improvement of the existing system and radical change at the same time. By using TQM and BPR to represent the two approaches to change Tor Tønnessen contributes to the understanding of the challenges of this integration and shows ways to accomplish a successful synergistic combining of the two approaches.

 

 

Contents

·         The Challenges of Integrating Continuous Improvement and Radical Change in the Same System at the Same Time

·         Combining TQM and BPR Synergistically in a Norwegian Industrial Setting

·         New Tools to Support a Synergistic Combining of Continuous Improvement and Radical Change

 

 

 

Target Groups

Academics, scholars, practitioners, and leaders in the fields of business process management, change management, organization, innovation, business development, quality, HSE, industrial relations, and re-engineering.

 

 

The Author

Tor Tønnessen, PhD, works on the development of an oil company’s strategy and concept for Integrated Operations. He also supports large field development projects in developing their Integrated Operations strategy and solutions.

 

The Editor(s)

The series Advances in Information Systems and Business Engineering is edited by Ulrike Baumöl, Jan vom Brocke and Reinhard Jung.

Keywords

Business Process Reengineering Combining TQM and BPR Synergistically Innovation Management Norwegian Industry Process Innovation Total Quality Management

Authors and affiliations

  1. 1.Center for Industrial Production (CPI)Aalborg UniversityAalborg EastDenmark

About the authors

Tor Tønnessen, PhD, works on the development of an oil company’s strategy and concept for Integrated Operations. He also supports large field development projects in developing their Integrated Operations strategy and solutions.

Bibliographic information

  • Book Title Managing Process Innovation through Exploitation and Exploration
  • Book Subtitle A Study on Combining TQM and BPR in the Norwegian Industry
  • Authors Tor Tønnessen
  • Series Title Advances in Information Systems and Business Engineering
  • Series Abbreviated Title Advs in Information Syst., Business Engineer.
  • DOI https://doi.org/10.1007/978-3-658-04403-9
  • Copyright Information Springer Fachmedien Wiesbaden 2014
  • Publisher Name Springer Gabler, Wiesbaden
  • eBook Packages Business and Economics Business and Management (R0)
  • Softcover ISBN 978-3-658-04402-2
  • eBook ISBN 978-3-658-04403-9
  • Edition Number 1
  • Number of Pages XVII, 318
  • Number of Illustrations 23 b/w illustrations, 0 illustrations in colour
  • Topics Business and Management, general
    Innovation/Technology Management
  • Buy this book on publisher's site
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