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Electronic Customer Care

Die Anbieter-Kunden-Beziehung im Informationszeitalter

  • Authors
  • Andreas Muther
Book

Table of contents

  1. Front Matter
    Pages i-xi
  2. Andreas Muther
    Pages 1-9
  3. Andreas Muther
    Pages 11-22
  4. Andreas Muther
    Pages 83-91
  5. Andreas Muther
    Pages 93-99
  6. Back Matter
    Pages 101-144

About this book

Keywords

Betriebswirtschaft Customer Bying Cycle Datenbank Entwicklung Informationssystem Informationstechnik (IT) Kundenbetreuung Kundenbeziehung Management Marketing Marketing-Konzept Messe Sales Trends Werkzeuge

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-642-98011-4
  • Copyright Information Springer-Verlag Berlin Heidelberg 1999
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Springer Book Archive
  • Print ISBN 978-3-642-98012-1
  • Online ISBN 978-3-642-98011-4
  • Buy this book on publisher's site
Industry Sectors
Pharma
Automotive
Chemical Manufacturing
Biotechnology
Finance, Business & Banking
Consumer Packaged Goods
Engineering