User Models in Dialog Systems

  • Alfred Kobsa
  • Wolfgang Wahlster
Conference proceedings

Part of the Symbolic Computation book series (SYMBOLIC)

Table of contents

  1. Front Matter
    Pages I-XI
  2. A Survey of User Modeling

    1. Front Matter
      Pages 1-3
    2. Wolfgang Wahlster, Alfred Kobsa
      Pages 4-34
    3. Elaine Rich
      Pages 35-51
  3. Building User Models

    1. Front Matter
      Pages 69-73
    2. David N. Chin
      Pages 74-107
  4. Exploiting User Models

  5. Shortcomings of Current Models, Prospects for the Future

    1. Front Matter
      Pages 335-340
    2. Karen Sparck Jones
      Pages 341-363
    3. Timothy W. Finin
      Pages 411-430
  6. Back Matter
    Pages 431-474

About these proceedings


User models have recently attracted much research interest in the field of artificial intelligence dialog systems. It has become evident that flexible user-oriented dialog behavior of such systems can be achieved only if the system has access to a model of the user containing assumptions about his/her background knowledge as well as his/her goals and plans in consulting the system. Research in the field of user models investigates how such assumptions can be automatically created, represented and exploited by the system in the course of an "on-line" interaction with the user. The communication medium in this interaction need not necessarily be a natural language, such as English or German. Formal interaction languages are also permit­ ted. The emphasis is placed on systems with natural language input and output, however. A dozen major and several more minor user modeling systems have been de­ signed and implemented in the last decade, mostly in the context of natural-language dialog systems. The goal of UM86, the first international workshop on user model­ ing, was to bring together the researchers working on these projects so that results could be discussed and analyzed, and hopefully general insights be found, that could prove useful for future research. The meeting took place in Maria Laach, a small village some 40 miles south of Bonn, West Germany. 25 prominent researchers were invited to participate.


artificial intelligence behavior cognition diagnosis expert system intelligence knowledge learning modeling

Editors and affiliations

  • Alfred Kobsa
    • 1
  • Wolfgang Wahlster
    • 1
  1. 1.Department of Computer ScienceUniversity of SaarbrückenSaarbrücken 11Fed. Rep. of Germany

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag Berlin Heidelberg 1989
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Springer Book Archive
  • Print ISBN 978-3-642-83232-1
  • Online ISBN 978-3-642-83230-7
  • Buy this book on publisher's site
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