© 1986

Cooperative Interfaces to Information Systems

  • Leonard Bolc
  • Matthias Jarke
Conference proceedings

Part of the Topics in Information Systems book series (TINF)

Table of contents

  1. Front Matter
    Pages I-XIV
  2. Tools for Cooperative Man-Machine Interaction

    1. Front Matter
      Pages 1-1
    2. Jane J. Robinson
      Pages 3-43
    3. Frank Zdybel
      Pages 45-63
  3. Evaluation of Domain-Independent Database Access Systems

  4. Development of Knowledge-Based Natural Language Access Systems

    1. Front Matter
      Pages 141-141
    2. Wolfgang Hoeppner, Katharina Morik, Heinz Marburger
      Pages 189-258
    3. Giorgio Brajnik, Giovanni Guida, Carlo Tasso
      Pages 259-308
  5. Back Matter
    Pages 309-330

About these proceedings


Information systems are large repositories of factual and inferential knowledge intended to be queried and maintained by a wide variety of users with different backgrounds and work tasks. The community of potential information system users is growing rapidly with advances in hardware and software technology that permit computer/communications support for more and more application areas. Unfortunately, it is often felt that progress in user interface technology has not quite matched that of other areas. Technical solutions such as computer graphics, natural language processing, or man-machine-man communications in office systems are not enough by themselves. They should be complemented by system features that ensure cooperative behavior of the interfaces, thus reducing the training and usage effort required for successful interaction. In analogy to a human dialog partner, we call an interface cooperative if it does not just accept user requests passively or answer them literally, but actively attempts to understand the users' intentions and to help them solve their applica­ tion problems. This leads to the central question addressed by this book: What makes an information systems interface cooperative, and how do we provide capabilities leading to cooperative interfaces? Many answers are possible. A first aspect concerns the formulation and accep­ tance of user requests. Many researchers assume that such requests should be formulated in natural language.


behavior interfaces knowledge language natural language natural language processing repositories software user interface

Editors and affiliations

  • Leonard Bolc
    • 1
  • Matthias Jarke
    • 2
  1. 1.Institute of InformaticsWarsaw UniversityWarsawPoland
  2. 2.Fachbereich InformatikJohann Wolfgang Goethe-UniversitätFrankfurt a.M. 11Germany

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