Innovation and Future of Enterprise Information Systems

ERP Future 2012 Conference, Salzburg, Austria, November 2012, Revised Papers

  • Felix Piazolo
  • Michael Felderer
Conference proceedings

Part of the Lecture Notes in Information Systems and Organisation book series (LNISO, volume 4)

Table of contents

  1. Front Matter
    Pages i-xv
  2. Felix Piazolo, Michael Felderer
    Pages 1-5
  3. ERP Future

    1. Front Matter
      Pages 7-7
    2. Helmut Guembel
      Pages 9-11
    3. Martin Adam, Johannes Keckeis, Peter Kostenzer, Heiner Klepzig
      Pages 13-18
  4. ERP Planning Requirements

  5. Human Interaction with ERP Systems

  6. ERP Implementation and Integration

  7. ERP Landscape

    1. Front Matter
      Pages 129-129
  8. ERP: Cost-Benefit Analysis

    1. Front Matter
      Pages 141-141
    2. Johannes Keckeis, Jan-Peter Eberle, Kurt Promberger, Pascal Erhart
      Pages 143-151
    3. Bahram Bahrami, Ernest Jordan
      Pages 153-168
  9. Critical Success Factors

  10. Business Process

    1. Front Matter
      Pages 199-199
    2. Dagmar Auer, Dirk Draheim, Verena Geist, Theodorich Kopetzky, Josef Küng, Christine Natschläger
      Pages 201-215
  11. Quality of ERP Systems

    1. Front Matter
      Pages 217-217
    2. Rudolf Ramler, Theodorich Kopetzky, Wolfgang Platz
      Pages 219-234
    3. Michael Felderer, Emir Tanriverdi, Sarah Löw, Ruth Breu
      Pages 235-249
  12. Implementation of Innovative Business Concepts

  13. Selection and Customization

    1. Front Matter
      Pages 287-287
  14. Back Matter
    Pages 299-300

About these proceedings


This volume presents the revised and peer reviewed contributions of the "ERP Future 2012" conference held in Salzburg/Austria on November 11th - 12th, 2012​.

The conference is a platform for research in ERP systems and closely related topics like business processes, business intelligence, and enterprise information systems in general. To master the challenges of ERP comprehensively, the ERP Future 2012 Research conference accepted contributions both with a business focus as well as with an IT focus to consider enterprise resource planning from various viewpoints. This combination of business and IT aspects is a unique characteristic of the conference and of this volume that resulted in valuable contributions with high practical impact.


Business Intelligence Business Process Management Enterprise Resource Planning Information Systems Innovation Software Quality

Editors and affiliations

  • Felix Piazolo
    • 1
  • Michael Felderer
    • 2
  1. 1.Dept. of Strategic Management,, Marketing and TourismUniversity of InnsbruckInnsbruckAustria
  2. 2., Institute of Computer ScienceUniversity of InnsbruckInnsbruckAustria

Bibliographic information

Industry Sectors
Chemical Manufacturing
IT & Software
Consumer Packaged Goods
Finance, Business & Banking