Leading Pharmaceutical Operational Excellence

Outstanding Practices and Cases

  • Thomas Friedli
  • Prabir Basu
  • Daniel Bellm
  • Jürgen Werani

Table of contents

  1. Front Matter
    Pages i-ix
  2. Introduction

    1. Front Matter
      Pages 1-1
    2. Thomas Friedli, Daniel Bellm
      Pages 7-26
    3. Thomas Friedli, Jürgen Werani
      Pages 27-34
    4. Thomas Friedli, Nikolaus Lembke, Uli Schneider, Saskia Gütter
      Pages 35-58
    5. Thomas Friedli, Daniel Bellm
      Pages 77-102
    6. Thomas Friedli, Daniel Bellm
      Pages 103-114
  3. Leading Operational Excellence: Outstanding Practices

    1. Front Matter
      Pages 115-116
    2. Valentin Starke, Joseph Kumor
      Pages 153-168
    3. Jürgen Werani, Volker Pfahlert, Kai Reimers, Gert Diederich
      Pages 189-207
    4. Thomas Friedli, Nikolaus Lembke
      Pages 245-261
    5. Thomas Friedli, Reto Ziegler
      Pages 263-283
    6. Thomas Friedli, Christian Mänder, Daniel Bellm
      Pages 285-321
    7. Colin Seller, Richard Davis, Matthias Götzfried, Thomas Friedli
      Pages 323-335
    8. Simone Thomas, Fabian Liebetrau, Thomas Friedli
      Pages 337-344
  4. Leading Operational Excellence: Outstanding Leadership

    1. Front Matter
      Pages 345-345
    2. Thomas Friedli, Jürgen Werani
      Pages 347-353
    3. Kim Sandell, Jesper Eriksson, Karin Eriksson, Maria Stigell Warnström, Kirsti Gjellan
      Pages 433-442
  5. Gaining the Future

    1. Front Matter
      Pages 443-443
    2. Prabir Basu, Thomas Friedli, Daniel Bellm
      Pages 445-464
    3. Thomas Friedli, Fabian Liebetrau, Richard Luetzner
      Pages 465-486
  6. Back Matter
    Pages 487-541

About this book


Achieving operational excellence is a challenge for the pharmaceutical industry, with many companies setting successful examples time and again. This book presents such leading practices for managing operational excellence throughout the pharmaceutical industry. Based on the St.Gallen OPEX Model the authors describe the current status of OPEX and the future challenges that have to be dealt with. The ample theoretical background is complemented hand-in-hand by case studies contributed by authors from leading pharmaceutical companies.​


Case Studies Leadership Operational Exellence Pharmaceutical Production St. Gallen OPEX Model

Editors and affiliations

  • Thomas Friedli
    • 1
  • Prabir Basu
    • 2
  • Daniel Bellm
    • 3
  • Jürgen Werani
    • 4
  1. 1.ITEM-HSGUniversity of St. GallenSt. GallenSwitzerland
  2. 2.Pharma Manufacturing and cGMP ConsultantMt ProspectUSA
  3. 3.ITEM-HSGUniversity of St. GallenSt. GallenSwitzerland
  4. 4.Schuh & Co Komplexitätsmanagement AGSt. GallenSwitzerland

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag Berlin Heidelberg 2013
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Business and Economics
  • Print ISBN 978-3-642-35160-0
  • Online ISBN 978-3-642-35161-7
  • Buy this book on publisher's site
Industry Sectors
Materials & Steel
Chemical Manufacturing
Finance, Business & Banking
Consumer Packaged Goods
Energy, Utilities & Environment