Modeling Users' Experiences with Interactive Systems

  • Evangelos Karapanos

Part of the Studies in Computational Intelligence book series (SCI, volume 436)

Table of contents

  1. Front Matter
    Pages 1-10
  2. Evangelos Karapanos
    Pages 1-16
  3. Evangelos Karapanos
    Pages 17-39
  4. Evangelos Karapanos
    Pages 41-56
  5. Evangelos Karapanos
    Pages 57-83
  6. Evangelos Karapanos
    Pages 137-146
  7. Back Matter
    Pages 0--1

About this book


Over the past decade the field of Human-Computer Interaction has evolved from the study of the usability of interactive products towards a more holistic understanding of how they may mediate desired human experiences. 

This book identifies the notion of diversity in usersʼ experiences with interactive products and proposes methods and tools for modeling this along two levels: (a) interpersonal diversity in usersʽ responses to early conceptual designs, and (b) the dynamics of usersʼ experiences over time.

The Repertory Grid Technique is proposed as an alternative to standardized psychometric scales for modeling interpersonal diversity in usersʼ responses to early concepts in the design process, and new Multi-Dimensional Scaling procedures are introduced for modeling such complex quantitative data.

iScale, a tool for the retrospective assessment of usersʼ experiences over time is proposed as an alternative to longitudinal field studies, and a semi-automated technique for the analysis of the elicited experience narratives is introduced.

Through these two methodological contributions, this book argues against averaging in the subjective evaluation of interactive products. It proposes the development of interactive tools that can assist designers in moving across multiple levels of abstraction of empirical data, as design-relevant knowledge might be found on all these levels.

Foreword by Jean-Bernard Martens and Closing Note by Marc Hassenzahl.


Computational Intelligence Interactive Systems Users' Experiences with Interactive Systems

Authors and affiliations

  • Evangelos Karapanos
    • 1
  1. 1.Technologies Institute, Campus da PenteadaMadeira InteractiveFunchalPortugal

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag Berlin Heidelberg 2013
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Engineering Engineering (R0)
  • Print ISBN 978-3-642-30999-1
  • Online ISBN 978-3-642-31000-3
  • Series Print ISSN 1860-949X
  • Series Online ISSN 1860-9503
  • Buy this book on publisher's site
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