© 2012

Systemic Management for Intelligent Organizations

Concepts, Models-Based Approaches and Applications

  • Stefan N. Grösser
  • René Zeier
  • The book contains case studies and examples about the latest applications of systems approaches in the field of management

  • The book covers three major areas of model-based management: systemic management, organizational cybernetics, and system dynamics

  • Insightful combination of theoretical and practical themes about systems-oriented management


Table of contents

  1. Front Matter
    Pages i-xvi
  2. Methodology

  3. Management

  4. System Dynamics

  5. Viable System Model

    1. Front Matter
      Pages 209-209
    2. José Pérez Rios, Xosé Lois Martínez Suárez
      Pages 211-225
    3. René Zeier
      Pages 227-236
    4. Ralf-Eckhard Türke
      Pages 237-247

About this book


​The last two decades increasingly have challenged the field of management by confronting it with rapidly growing levels of dynamism, inter-connectedness, and complexity. Systems-based management approaches, their promise already proven, offer great potentials for influencing and coping with this development. This collection of essays offers ideas and exemplary case studies from experts in systemic management, organiza-tional cybernetics, and system dynamics for meeting the challenges in so-cio-economic systems. This book was compiled to honor the academic achievement of Markus Schwaninger, a leading protagonist in developing the field of systemic management and organizational cybernetics. His stature in the field is demonstrated in the forewords by Raul Espejo and John Sterman. The efforts of 18 researchers and practitioners, all closely related to Markus Schwaninger, offer conceptual and empirical approaches that will allow managers and advanced students of the management profession to analyze, understand, and design intelligent organizations.  The book weaves its content from both theory and practice and offers hints for improving a variety of organizations, both private and public, profit and non-profit, and large and small.​


Cybernetics Intelligent Organization Model-Based Approaches System Dynamics Systemic Management Viable System Model

Editors and affiliations

  • Stefan N. Grösser
    • 1
  • René Zeier
    • 2
  1. 1.School of BusinessBern University of Applied SciencesBernSwitzerland
  2. 2.and Arts, School of BusinessLucerne University of Applied SciencesLucerneSwitzerland

About the editors

Stefan N. Groesser is Professor of Strategic Management at the Bern University of Applied Sciences, Switzerland and a lecturer for System Dynamics at the University of St Gallen, Switzerland. He was a visiting scholar at the System Dynamics Group at the Sloan School of Management, Massachusetts Institute of Technology. He has received degrees from the University of Stuttgart, Germany, in business administration and economics, from the University of Bergen, Norway, in System Dynamics, and from the University of St. Gallen, Switzerland, in Management. Stefan's research interests include strategic management, diffusion management, business models, mental models, and simulation methodology. He has published in the journals Systems Research and Behavioral Science, System Dynamics Review, and the European Journal of Operational Research.

René Zeier is the Director of the Lucerne School of Tourism at the Lucerne University of Applied Sciences and Arts. He lectures on systems thinking, marketing, and sales. Based on his practical experiences as a manager at Nestlé, Novartis, and Coca-Cola, he now focuses on implementing insights from systems thinking. The range of his engagement, which includes collaborations with his students, varies from development aid to tailor-made business consulting.

Bibliographic information

Industry Sectors
Chemical Manufacturing
Finance, Business & Banking
Consumer Packaged Goods


From the reviews:

“The book is dedicated to celebrate the work of Markus Schwaninger … . I really recommend you have one copy of this excellent work. … This book is unique and the best on this theme and it is a necessary reading for anyone interested in these topics and besides that the book is very well written and very well presented and organized.” (Inspire and Action Blog,, November, 2013)